Premier Inn London Romford Town Centre

I ended up there because of the low price. I’ll come back because of the quality of the stay.

My experience was absolutely terrible not windows at All !Air conditioning not working! Car park too expensive ! Staff don’t understand very English not clear will never stay again thanks

We arrived quite late and used self check in which was quick and easy. We then headed to the restaurant and Paige was extremely helpful and friendly! The food in the restaurant was of a good standard. The rooms were the biggest I’ve ever stayed in with a premier inn, they were clean and the shower was extremely powerful! Breakfast on our first morning was great, fully stocked, relatively quiet and lots of choice. We didn’t eat the hotel on our second morning, but on our final morning we went to breakfast slightly later and it was a bit of a shambles. There was no hot breakfast left, we had to kill around for a good 15-20 minutes waiting for this to be cooked and there was no apology from the staff. Overall we had a good stay. The train station is only a 5-10 minute walk away and you are surrounded by shops. The bar in the hotel is open until 12:30am and due to the location of the hotel it is a quite small hotel, which I think I prefer! We will definitely stay again when visiting family in the area!

It was awful, I paid for a premium room and the tap to the bath/shower was so stiff that I couldn’t use/move it, the big shower head was shooting water up at the ceiling and over the curtain/window so I couldn’t really use that because it would’ve flooded the room, the air con was broken/not working and the windows don’t open so I couldn’t even really sleep because I was sweating so much and struggling to breathe from the heat and the bed was soaked from sweating (nothing was good about my stay) p.s. I killed a spider

Syliva and the chef Raluca were very personable, very hands on a present. Which made interaction and ordering of food /drinks a lovely experience. Topped with the fact that Raluca is an excellent chef. A very nice surprise of a stay thank you ladies x

Paige and Lisa Raluca Sarah and order cleaners and the other partnership primary in Romford amazing staff really understanding and also to cook amazing food