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Verifierade recensioner
Läge och interiör4.2
Bekvämligheter4.2
Service4.2
Renlighet4.2
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Sonia
Deluxe-dubbelrum
Bodde på aug. 2023
Ensamresenärer
1 recension
5.0/5
Enastående
Publicerades 11 aug. 2023
The location is absolutely gorgeous, I felt like family, the staff very kind and attentive. It is a corner of heaven that I highly recommend, it is a location where you can relax and get rid of everyday stress. The peacocks are wonderful, they walk quietly and are not aggressive. They have horses, 2 swimming pools, a restaurant. Ronda is 5 km away. Love this place,thank you for all kindness!
Pros: - Beautiful location and staff very nice and friendly. Cons: Breakfast is NOT included in room rate and is 22 euro per head so be warned - it’s also decidedly below average. Room that we had was advertised as “suite” and charged at 300 per night but was small with no wardrobe and very dark - certainly not worth the room rate. On the 3rd day we had to ask for our room to be serviced as it hadn’t been serviced and linen or towels not changed for the week we were there. We were also told that room towels were not allowed to be used at the pool so we had to buy pool towels in Ronda. Very odd rule for visiting tourists. Extremely unlikely to return.
Översätt
Gästanvändare
Bodde på maj 2024
Annat
4.0/5
Mycket bra
Publicerades 13 maj 2024
A lovely place to stay close to Ronda, in a haven of green. Dozens of peacocks around (beautiful and funny but noisy). Two beautiful swimming pools. Charming place. Excellent beds. We used the two pools, but unsure they were officially open, as they seemed to need maintenance (we didn't really care). Nice staff. We would love to come back.
Översätt
Gästanvändare
Bodde på okt. 2023
Annat
2.0/5
Publicerades 30 okt. 2023
No hot water in the shower. The guests I spoke had the same experience. Every review is talking about this and it seems this is a problem which is there for a long time. The restaurant was coosed. They only open it when enough guests. So when you expect to have some amenities at the place, there are non. The breakfast was nice, but full of flies. There is peakock poop everywhere. The water in the pool is freezing cold The city of Ronda is not so closeby. To the parking spot is about 15-17min. Overall I would not recommend the place. Beautiful but very bad service and no hot water for ages.
Översätt
Gästanvändare
Bodde på juli 2023
Annat
3.0/5
Publicerades 31 juli 2023
Lovely place, only we felt totally conned by hotel staff. We asked b4 going if they could arrange for a bday cake, they said they could, explained what I wanted written on the cake like felcidades Doris 60th. Was quoted 40 euros which included delivery. What did we get z 40 euro cheesecake. We were told the owners had Been informed, and so was the person eho took order. We eoykd have a reply in the morning. Following morning issue totally ignored by lady in charge. We felt we had been taken for a ride. a, we understand mistakes can happen, so at least sn apology would have been welcomed. So beware don't ask them to provide special occasion cakes, u could be conned too.
Översätt
Gästanvändare
Bodde på feb. 2023
Par
5.0/5
Enastående
Publicerades 9 feb. 2023
We cannot recommend this place highly enough. We loved Roberto about it - where it is, the staff, the food, the fantastic swimming pool near reception. Nothing at all was a problem for any of the staff.
Översätt
Gästanvändare
Bodde på aug. 2022
Par
5.0/5
Enastående
Publicerades 4 aug. 2022
Can’t recommend this place highly enough. What a beautiful, tranquil setting. Peacocks, peahens, deer at dusk. Two lovely swimming pools. The staff were very caring, very friendly, great restaurant with top notch food. Nothing was a problem to any of the staff including Domingo the maintenance guy. Would stay there again in a heartbeat!
Översätt
Gästanvändare
Bodde på jan. 2023
Annat
5.0/5
Enastående
Publicerades 31 jan. 2023
I was staying with my family for 3 days. I was impressed with the nature that you can find there, it seems like the place has so many precious corners that every time we were walking around was seeing something new. All the stuff, from the check in till check out, was very qualified and helpful. We got the recommendations what to visit in Ronda and where to stop for a tapas. As well want to add that the restaurant in the hotel is very good, so we did not have a need to look for the place where to eat in Ronda. The wines they offer are all from Ronda and most of the products as well from the area. Highly recommended. The only thing the connection is not very good in there, but it is normal as the hotel is in the middle of the countryside. We will definitely come back soon!
Översätt
Svar från boendet: Dear We appreciate and thank you your comment about your stay at our Hotel. Our purpose is to make our guests feel comfortable and have a pleasant stay, making those moments something special. We hope to welcome you again soon, so you can enjoy our new activities in the summer season. A friendly and affectionate greeting. Los Pilares de Ronda Boutique & Hotel Team.