Nishi Haitai Junting Resort

A very mixed review. The good, the bad and the UGLY. The good: 1. The setting and hotel is stunning. 2. The products in the room are good quality. 3. Breakfast is lovely! 4. The general staff are friendly and helpful. The bad: 1. The bathrooms are not cleaned after each guest. There was hair against the wall and glass walls were FILTHY! (See pictures below) 2. The AC and extraction fans don’t work properly. 3. They don’t bother to take your requests regarding your room into account. 4. There is no western restaurant (other than breakfast) or English TV options. The UGLY: 1. MANAGEMENT has the worst service attitude that I have ever seen. Trip.com helped me to report the above mentioned issues on the first morning. They promised to come clean the bathroom (but didn’t bother to address the other issues). The bathroom was never cleaned (I eventually cleaned it myself). Their attitude when contacted every time was basically…If you don’t like it, leave. I sincerely hope that this review will be seen by someone who can address this issue. Management should make guests feel welcome and appreciated, but they know that their location is excellent so they don’t care whether guests are happy or not. VERY VERY POOR! Until now there has been ZERO attempt to fix the issues, provide some sort of compensation or even APOLOGIZE!

very nice

酒店的景色簡直無敵了，有自己的沙灘，我們的房間面朝大海，好喜歡露天陽台，在陽台上就可以聽到海浪聲，抬頭就能仰望滿天繁星，我們還第一次拍到了星軌照片！簡直此行無憾了~ 服務更是沒得説，感謝管家小喬和劉江經理，我到酒店的那天正好生理期，給準備了熱牛奶，第二天知道我們去喂天鵝還給拿了飼料，簡直太周到了~ 酒店早餐很不錯，性價比很高，雞湯正好適合我生理期喝，榴蓮酥我真的愛了，每天吃倆~趕上臘八節還有臘八粥~ 酒店不遠的櫻花湖就有好多天鵝，拍到了很多天鵝和夕陽的美照，度過了完美的兩天~

幫媽媽預訂的，她一個人在外我還不太放心，專門定了好一些酒店，服務是真的不錯，感謝小樑對媽媽的幫助，還有酒店的沙灘很美。

酒店確實有點老了，但是不影響旅途體驗，特別推薦海景房，正好朝東推開陽台的門就能看見日出，特別驚喜的是看見了天鵝，不像煙墩角有高高的圍牆和鐵絲網隔開，在酒店的海灘上就可以與海鷗親密接觸。

非常適合家庭度假的一個酒店，離海邊特別近，這個時候稍微早點，如果5月份來，出了酒店就可以在海邊游泳，特別愜意。值得推薦