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Verifierade recensioner
Läge och interiör3.7
Bekvämligheter3.8
Service3.7
Renlighet3.9
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Alla recensioner(120)
Positiva recensioner(19)
Recensioner med foton/video(1)
Negativa recensioner(5)
Gästanvändare
Lägenhet med ett sovrum
Bodde på nov. 2024
Res med vänner
1 recension
4.0/5
Mycket bra
Publicerades 2 jan. 2025
Very quiet area. Good room. Smaller pool than expected. Service at reception twice not there and we had to wait. Easy to get to the Center with public transport.
Översätt
Svar från boendet: Dear User,Thank you for taking the time to share your feedback with us. We're glad to hear that you enjoyed the quiet area, the room, and the convenience of public transport to the city center.We apologize for the inconvenience you experienced with the reception service and the pool size not meeting your expectations. Your comments are valuable to us, and we will address these issues to improve our services.We hope to welcome you back in the future for an even better stay.Regards, APX Parramatta
Gästanvändare
1 sovrum lägenhet med begränsad städning
Bodde på juli 2024
Ensamresenärer
1 recension
1.5/5
Publicerades 25 aug. 2024
Rooms was dirty and unhygienic. For the price it was very disappointing.
Service was rude, unhelpful and lacked in every way possible.
After booking online with *********** and pre-paying, upon arrival they tell me that I had not paid and when I pushed the point, showing statement of money paid, they tell me they haven’t received it from booking agent.
They ask for $200 deposit- security.
However will not accept cash, and want to draw the funds from your account.
Therefore a reimbursement, takes upto 7 days to receive. When u asked for a receipt for the deposit, they hand write a note and did not provide receipt.
Översätt
Svar från boendet: Reply from the property:Dear Guest, We apologize for any inconvenience caused during your stay. As for the timing of the return of your bond, please understand that it may take a few days for the transaction to reflect in your account due to banking processes. However, we appreciate your feedback and will continue to explore ways to enhance the comfort of our guests within the existing setup. Regards, APX Parramatta
SunnyBeach500
1 sovrum lägenhet med begränsad städning
Bodde på feb. 2024
Par
13 recension
3.7/5
Publicerades 12 mars 2024
The check in was straightforward. The room was better equipped than expected. Secure underground parking onsite was convenient. Would stay again if in the area.
Översätt
Svar från boendet: Dear Guest,Thank you for choosing to stay at APX Parramatta and for your great reviews. We are glad that you had a wonderful stay. APX continuously aims to better the service and facilities we extend to our guests. We value your patronage and look forward to the pleasure of welcoming you back again. Regards,Chester
Gästanvändare
Lägenhet Executive med 2 sovrum
Bodde på nov. 2023
Familj
1 recension
4.0/5
Mycket bra
Publicerades 26 dec. 2023
Our stay was nice and comfortable. We didn't get any house keeping service during our stay though but the apartment was nice and tidy and kids loved it as well.
Toaster was not in the working condition.
Översätt
Svar från boendet: Dear Guest,Thank you for choosing to stay at APX Parramatta and for your great reviews. We are glad that you had a wonderful stay. APX continuously aims to better the service and facilities we extend to our guests. We value your patronage and look forward to the pleasure of welcoming you back again. Regards, Chester
CarrollPatrick
1 sovrum lägenhet med begränsad städning
Bodde på juli 2023
Ensamresenärer
2 recension
1.2/5
Publicerades 28 aug. 2023
The hotel does not state that you need to pay a bond for the room.
I’m homeless at the moment and had to send the last of my Money on this room and even when I payed it they still didn’t state that it will be returned in 7 business days.
I was left with no money for another place I’m pretty sieve
Översätt
Svar från boendet: When you make a booking at APX Hotels Apartments, a pre-authorization of credit and/or debit cards is required upon check-in. This is to ensure that there are sufficient funds available to cover the total cost of your stay, along with an additional amount to secure potential incidental expenses such as room service, minibar usage, or damages.The pre-authorization places a temporary hold on your credit card, confirming that it has the minimum funds necessary to cover any costs incurred during your stay.Once you check out and settle your final bill, APX Hotels Apartments will proceed to charge you for the actual expenses related to your stay. Subsequently, any excess funds held for security purposes will be released.The timing of this release depends on the guest's bank and card issuer. APX Hotels Apartments can only request the release, as the actual process is undertaken by the bank. Typically, most banks lift the authorized security hold within 5 business days after your check-out. However, the exact timing may vary based on the bank's and card issuer's policies and procedures.
Gästanvändare
Lägenhet med ett sovrum
Bodde på nov. 2023
Familj
12 recension
4.5/5
Utmärkt
Publicerades 2 jan. 2024
Very well equipped kitchen and bathroom with everything.
Översätt
Svar från boendet: Thank you for choosing to stay at APX Parramatta and for your great reviews. We are glad that you had a wonderful stay. APX continuously aims to better the service and facilities we extend to our guests. We value your patronage and look forward to the pleasure of welcoming you back again.
Gästanvändare
Bodde på aug. 2022
Affärsresenärer
1 recension
3.0/5
Publicerades 15 sep. 2022
The check in process was a bit overwhelming, the room has obviously had many DIY repairs, I would not employ that handyman. It was clean and well equipped.
Översätt
Svar från boendet: Thank you for sharing your feedback about your recent stay. We're pleased to hear the advantages you experienced, including the clean and well equipped room. We sincerely apologize for the inconveniences you faced. We take your concerns seriously and will address them promptly. We'll review our procedures to ensure that our guests has a smooth check in process. Your feedback is crucial to our continuous improvement, and we appreciate your understanding. If there's anything else you'd like to address or discuss, please don't hesitate to reach out. We hope to have the opportunity to welcome you back for an improved stay in the future.
Gästanvändare
1 sovrum lägenhet med begränsad städning
Bodde på apr. 2022
Affärsresenärer
1 recension
3.7/5
Publicerades 17 maj 2022
Unfortunately the service was not good No people in the office to get what we wanted
Översätt
Mufanv587
Lägenhet med ett sovrum
Bodde på sep. 2024
Affärsresenärer
19 recension
5.0/5
Enastående
Publicerades 15 okt. 2024
非常大的房間,住着很舒服
Översätt
Svar från boendet: Dear Mufanv587, Thank you for choosing to stay at APX Parramatta and for your great reviews. We are glad that you had a wonderful stay. APX continuously aims to better the service and facilities we extend to our guests. We value your patronage and look forward to the pleasure of welcoming you back again.
Svar från boendet: Dear Guest User, Thank you so much for your fantastic review! We're thrilled to hear that you enjoyed your stay and found the room to be large, comfortable, and clean. It's great to know that you appreciated the sound insulation and the complete equipment, including the separate washing machine and dryer, as well as the fully equipped kitchen with a dishwasher, oven, and microwave.Your positive feedback means a lot to us, and we look forward to welcoming you back for another perfect stay.Regards, APX Parramatta
Nanfangdahaoge
1 sovrum lägenhet med begränsad städning
Bodde på juli 2024
Affärsresenärer
17 recension
4.7/5
Otroligt
Publicerades 7 okt. 2024
性價比很高,房間也比較大,設備齊全
Översätt
Svar från boendet: Dear Nanfangdahaoge, Thank you for choosing to stay at APX Parramatta and for your great reviews. We are glad that you had a wonderful stay. APX continuously aims to better the service and facilities we extend to our guests. We value your patronage and look forward to the pleasure of welcoming you back again.
Svar från boendet: Thank you for sharing your feedback about your recent stay. We're pleased to hear the advantages you experienced, including the convenient location, nearby amenities, parking availability, and affordable pricing.We sincerely apologize for the inconveniences you faced. We take your concerns seriously and will address them promptly:Broken Locks: We will have our maintenance team address and repair the broken locks on the inner bedroom doors to ensure your security and privacy.Non-Opening Toilet Window: We will investigate the issue with the toilet window to allow for proper ventilation.Cleaning Service: We apologize for the oversight regarding daily cleaning. We'll review our procedures to ensure that our commitment to daily room cleaning is met consistently.Your feedback is crucial to our continuous improvement, and we appreciate your understanding. If there's anything else you'd like to address or discuss, please don't hesitate to reach out.We hope to have the opportunity to welcome you back for an improved stay in the future.
ruaaaaaaaqwert
1 sovrum lägenhet med begränsad städning
Bodde på mars 2024
Ensamresenärer
17 recension
2.7/5
Publicerades 5 juli 2024
房間味道大,臨街非常吵。退按金速度也慢。
Översätt
Svar från boendet: Dear LZX, We apologize for any inconvenience caused during your stay. As for the timing of the return of your bond, please understand that it may take a few days for the transaction to reflect in your account due to banking processes. However, we appreciate your feedback and will continue to explore ways to enhance the comfort of our guests within the existing setup. Regards, APX Parramatta
Denise·ting
Trebäddsrum med begränsad städning
Bodde på jan. 2024
Annat
6 recension
3.7/5
Publicerades 2 mars 2024
房間內只有客廳有空調,卧室內是風扇。
Översätt
Svar från boendet: Dear Guest,We apologize for any inconvenience caused during your stay regarding the air conditioning in the bedroom. Please understand that due to the structural layout of our units, it is not feasible to install air conditioning units in the bedrooms. However, we appreciate your feedback and will continue to explore ways to enhance the comfort of our guests within the existing setup. Thank you for bringing this to our attention, and we hope you had an otherwise enjoyable stay with us.Regards,Chester
Gästanvändare
Lägenhet Executive med 2 sovrum
Bodde på aug. 2023
Affärsresenärer
11 recension
5.0/5
Enastående
Publicerades 27 sep. 2023
衞生,只是離悉尼市區約20公里。可以自己做飯
Översätt
Svar från boendet: Thank you for your positive feedback! We're delighted to hear that you found our accommodation hygienic and conveniently located, just about 20 kilometres from the city of Sydney. We strive to provide a clean and comfortable environment for our guests. We're also pleased to offer self-catering options to enhance your stay. If you have any further comments or if there's anything specific you enjoyed, please feel free to share. We look forward to hosting you again in the future.