Gästanvändare
13 juli 2024
I recently stayed at this hotel, drawn by its excellent location in the heart of the city. Unfortunately, the overall experience was overshadowed by poor service, particularly during breakfast. The breakfast staff were consistently rude and unhelpful. On multiple occasions, I encountered surly attitudes and a complete lack of basic courtesy. Requests for simple items like coffee or utensils were met with visible annoyance, making the morning meal an unpleasant start to the day. Despite the hotel’s prime location, which is indeed convenient for exploring the city, the subpar service, especially at breakfast, left a sour taste. I hope the management takes serious steps to address these issues, as the potential for a wonderful stay is otherwise present. Until then, I cannot recommend this hotel to others looking for a welcoming and pleasant experience.
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