Gästanvändare
17 juli 2023
*A review of the restaurant, not the hotel overall* A difficult review to rate. On the one hand I’d give it 5 stars for the food, location and most of the service. However our experience after our meal with a gentleman we assumed to be the manager was a 2 at best. So to be as fair as possible I’ve rated it as 4, which is a real shame! Located very close to the marked square in the historic old town, we arrived at around 6 in bright sunshine and therefore asked for an outside table. Luckily parasols were up to offer shade from the sun which would come in useful later. Staff were very friendly and helpful and we both ordered the Bratwurst sausages with sauerkraut and bread, which was delicious and reasonably priced. Dark clouds gathered overhead and midway through our meal a torrential rain storm started almost instantly. We finished our meal huddled under the parasol, until even these weren’t helping much! We ventured inside to seek shelter and wait for the rain to stop, asking the aforementioned gentleman if there was somewhere we could sit and buy a drink in the meantime, such as a bar or lounge area. He very rudely and abruptly answered no, and that all their tables were reserved. After explaining that we had already eaten outside and just wanted to shelter from the rain he reluctantly pointed at a table in the restaurant and said sit there but only until 7 when it’s booked. We sat at the table but did not feel comfortable, and as it was now 6.45 we decided it wasn’t worth ordering a drink and instead paid our bill and left into the rain. It was a shame, as this spoiled the experience for us. As I said based on the food and waiting staff alone it was well worth a 5 star rating, however based on our own overall experience I feel a 4 is more than generous.
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