Arawa Park Hotel, Independent Collection by Evt, an EVT Hotel

The pictures online are deceptive because the room was old. We had no hot water for hours and reception kept telling us to wait, so we slept without showering. Reception asked me how it was at checkout and we told them the truth but they didn't do anything about it. No microwave or kitchen facilities. Parking lot on the outside unsecured.

Room was big and spacious, slightly dated decor. Great location central and easy to get around. Gym was good but air con not strong. Fire alarm woke us at 2am where everyone evacuated for an hour. Not the hotel's fault but signs were not clear where the fire exits were. The entry from car park is ground floor so could be quite noisy if you had a room on that level.

Wasn’t a pleasant experience. Poor service and very dirty overall. Bath had mold all over. Ac wasn’t working.

I recently stayed at Arawa Park Hotel and had a pleasant experience overall. The location is excellent—close to Rotorua’s main attractions and surrounded by beautiful scenery. The room was spacious, clean, and featured large, comfortable beds. Considering the affordable price, it’s excellent value for money and ideal for anyone looking for a comfortable, budget-friendly stay. The staff were attentive and friendly, even offering to heat up meals for guests—a thoughtful touch that added convenience. I also appreciated their focus on security, as they took note of my car’s plate number during check-in. I noticed that the hotel has washing machines and laundry facilities, which could be very useful for longer stays. While I didn’t ask if these are free for guests to use, it’s great to see such amenities available. Clearer information about their usage would be helpful. One downside was the lack of adaptors in the room, which made charging devices a little inconvenient. Adding adaptors or universal outlets would greatly improve the overall experience for guests. Overall, Arawa Park Hotel is an excellent choice for a comfortable and affordable stay in Rotorua. With minor tweaks like providing adaptors and clearer communication about amenities, it could be even better.

I was quite disappointed with my stay at this hotel. One of the lifts was out of order, causing long waits and inconvenience, especially during peak hours. The room itself was not clean — dust was everywhere. When my black pants accidentally fell on the floor, they picked up a noticeable layer of dust. Even more concerning, I found a glass in the drawer with hair in it — very unhygienic and unacceptable. The breakfast was another letdown: low quality, poorly presented, and certainly not worth the price I paid for the stay. Overall, the experience did not meet expectations, and I wouldn’t recommend this hotel based on the condition and value for money.

We booked it at the last minutes. The hotel location is very good with a big car park. We will definitely stay again.