ibis Rotorua

ibis Rotorua is located near a public geothermal park, you can visit there to take a look at the bubbling pool and smell the steaming sulphur filled in the air.

Stayed here two nights. Lots of problems with the first room (shower kept flooding and there was no soap) and requested to change rooms - eventually but it took a long time for staff to organise. 2nd room didn’t have enough towels. Beds were very soft. Staff were polite and breakfast was ok.

Conveniently located in the town. Driving to most of the attractions is less than 10 mins. Room is quite spacious and very clean too.

The staff of the hotel is friendly and helpful. But the hygiene of the room was awful. The first room were given was full of stains, the carpet, curtains and even bedsheets. We informed the staff who was very professional and arranged another one for us. The newly arranged one was much better, although quite a lot of stains were found on the carpet and sofa which I was not dare to touch. Location so far ok but if you’re not driving, that’s took you 15 minutes walk from the city information centre. Anyway, the cleanliness of the room didn’t worth for the price and won’t choose it again.

The location is very nice, close to the restaurants by walking distance.

Hotel nice location. Not so clean but quite okay. Cheap price. Friendly.