Prince's Gate Hotel

I really enjoyed my stay at prince gate. Was pleasantly surprised there was a SPA, thermal pool and they gave a first floor room so it was easy for my elderly parents to enter the property.

Room was very disappointing. We thought we would be staying in the original hotel building however our room was in an additional newer building down the road. The room has a poor layout, furniture was worn, carpet was dirty, curtain rail rusting, poor tiling and painting. Did not have the historic special feeling we expected. Photos looked 4 stars, room looked 1 star in the flesh. The room was expensive compared to other options in town. We couldn't believe it and wanted to cancel our 2nd night. Staff were great but the room was not what we wanted

I love this hotel. To be honest, I didn’t expect much when it comes to old and vintage hotel. But when I entered the hotel, I found the hotel is quite special and unique. Yes, it’s old and vintage but it is also well-maintained. For the room, I like it because it has big windows including bathroom and the sunshine can get through. For the location, I like it because it is so close to the central bus stop, Eatery Streets and Polynesian Spa. Because I don’t drive so location is very important to me. Like many other places in NZ, this hotel seems to be short staffed too. But the staff still did the best to serve. They are nice and friendly. I wish I could stay in the hotels for a few more couples and enjoyed the unique atmosphere there. I would stay again if ever I go to Rotorua.