Prince's Gate Hotel

The advert is largely misleading: not all rooms are classic/historic in deco but many are plain modern - roomy but modern, and there is no laundry facility although so advertised. When raised this reception wasn’t concerned. Apparently, No laundry had been available for a long while! We also suspect that sofas may have carried bedbugs of some kind. Breakfast buffet was quite good. There indeed is a hot pool in the yard. The hotel is close to the government gardens and a short walk from the spas and restaurants, and the bowling club.

Room was very disappointing. We thought we would be staying in the original hotel building however our room was in an additional newer building down the road. The room has a poor layout, furniture was worn, carpet was dirty, curtain rail rusting, poor tiling and painting. Did not have the historic special feeling we expected. Photos looked 4 stars, room looked 1 star in the flesh. The room was expensive compared to other options in town. We couldn't believe it and wanted to cancel our 2nd night. Staff were great but the room was not what we wanted

very good to accomodate, good location, friendly reception

I love this hotel. To be honest, I didn’t expect much when it comes to old and vintage hotel. But when I entered the hotel, I found the hotel is quite special and unique. Yes, it’s old and vintage but it is also well-maintained. For the room, I like it because it has big windows including bathroom and the sunshine can get through. For the location, I like it because it is so close to the central bus stop, Eatery Streets and Polynesian Spa. Because I don’t drive so location is very important to me. Like many other places in NZ, this hotel seems to be short staffed too. But the staff still did the best to serve. They are nice and friendly. I wish I could stay in the hotels for a few more couples and enjoyed the unique atmosphere there. I would stay again if ever I go to Rotorua.

Checked in. Went to room. It looked nothing like pictures. Two beds squeezed into a room. Old carpeting on floor. Musty smelling. We returned to front desk. Provided a different room with single queen as reservation stated. However it is still not the room pictured when reservation was made. Clearly, they have remodeled some but not all the rooms. Shower was very small and kitchenette appliances are old. No tv in bedroom and limited sockets. Cannot reccommend.

Situated in the center of town. Within walking distance to the lake and eat street. The suite has an old European charm.