Hotel Not Hotel Rotterdam

My family and I spent two nights at this hotel during our summer vacation. It was a pleasant hotel with an intriguing design. The restaurant and bar had a very welcoming bartender. However, there are areas where the hotel could improve. These include the necessity for a lift (the stairs are very small and steep, especially when carrying a large suitcase) and the rooms being quite small. We arrived in Rotterdam on the same day that the Summer Carnival began. Unfortunately, this was not an enjoyable experience as the streets were overcrowded and there was excessive drinking. As a family, we felt unsafe. The following day, the streets were littered with rubbish.

location was perfect! right next to the bus stop which we used daily! and right next to the central station as well! a short walk to all the yummy surrounding foods! and the hotel was fun to walk around :)

Percent location, next to the train station, so it's great for 1 night stay

We absolutely loved our stay at the hotel. It had such a quirky and interesting charm. The manager provided exceptional service, sharing fascinating details about the hotel and ensuring we had all the information we needed about the area. The hotel was very clean and modern. A few points of feedback: Tea and coffee are complimentary, but milk is only available upon request at reception. I wanted overnight oats from the breakfast menu, but they had run out. The male bartender was handling food without washing his hands after touching his hair. The hotel manager was outstanding and even helped us with our cruise luggage tags, making sure we were prepared for our cruise after check-out. We will definitely stay here again!

The hotel is somewhat hidden between buildings, making it difficult to locate—even our Uber driver struggled to find the entrance. The front door resembles the back entrance of a commercial building, which made for an unwelcoming first impression. While the staff were very friendly and helpful, we encountered some challenges with accessibility. We had to climb two steep flights of stairs to reach our room, which could be an issue for guests with heavy luggage or mobility concerns. The room itself was extremely small. The bed was only about a foot away from the bathroom and toilet, which made the space feel cramped and uncomfortable. Additionally, there were no windows in the room, except for one facing the corridor where other guests frequently walk by, offering little privacy or natural light. There were no amenities provided, and breakfast was not included in the rate, which made the stay feel like poor value for the price. If you aren't a backpacker looking for the most basic accommodations, I would recommend considering other options such as the Holiday Inn Express, which may offer better value and comfort.

It was in a great location, charming and compact. The restaurant area didn't seem functional... but you're in the middle of town so it's no problem.

Grest location, quirky roomd and all round enjoyable stay :)

The room was clean and the design of hotel was so cool. But because of lack of any windows to outside and lack of natural lighting, the room was good just for sleeping. And there wasn’t any fresh air. The breakfast was ok but just black coffee was on breakfast and if you want to drink cappuccino, you should pay extra for it. Beside that, the location of hotel was pretty good.

Outlook is normal but surprise me with the inside! Beautiful hotel!