Hotel Rudra Continental Rudrapur

The room is clean and so is the bathroom. The Hotel did arrange for our early breakfast as it was included in our booking but it was a lot of calls we had to make to the reception and the kitchen area to make sure our breakfast was made and delivered to us on time. A service member woke us up in the middle of the night by ringing the bell; it turned out that he had misread the room number. He woke us up in the middle of the night and did not have the courtesy to apologize. In addition, we had to leave the hotel early because we had an early plane to catch at seven in the morning. We had reserved a cab from the hotel, and Mehboob, the driver, was assigned by the hotel, but he never showed up and didn't return our calls. Given that both the driver and the hotel had guaranteed that a driver would arrive and drop us off at the Airport. Since OLA and Uber are not available in the city, we had to make last-minute arrangements for an auto. This was an awful and negative experience.