Taunton Ruishton (M5, J25)

Lovely staff members, haven’t had a problem with anything. all i had was a stained towel that got changed immediately after me letting someone know

Friendly and personal service, The staff were all very friendly and helpful and no request for assistance was a problem for them very friendly, patient and helpful. That impressed me the most. No matter what time of day or night, my requests for an iron and extra towels was not an issue. The hotel is well situated, being close to the M5, and the tourist sites. Lovely hotel, Breakfast was enjoyable and had a good selection with attentive staff. Received good recommendations for food the poached eggs were amazing. Room was clean with the essentials. Everything we needed for a short visit to Somerset. We would definitely stay there again.

The pros are its close to the M5, plenty of parking and good pub 5 mins down the road. This is a poor example of a premier inn, I stayed in what they classed as the annexe! The room smelt damp on entering, the bathroom needs full refurb and the general maintenance was poor! The rooms aren’t double glazed so you hear a lot of outside noise! I heard everything from the room above and woke when they did at 4am! I won’t be staying here again!

I asked for a room on the ground floor, and sure enough, one was allocated, room 10. The room unfortunately, is located immediately outside the main entrance to the building, and there are disabled car parking just immediately outside. If you have the window open, as in a warm day, you are subject to peoples telephone conversations immediately outside, as well as the smokers paradise also. That is not to say that it was very noisy, it wasn’t, but it was means to have the window shut, and rely on the air-conditioning, which was to be fair of a good standard. The main building we feel, could do with a slight facelift, more attention perhaps to flower planters et cetera. But all in all not a bad stay. we have stayed at this hotel in the past, a different room, which was also perfectly fine. You are aware of the main road traffic occasionally from this room. I feel that if I was to stay here again, I would select room on the other side of the corridor.

The parking being free and adequate for the customers. The room was secondary glazed not double glazed. The noise from heavy lorrys thoughout the night on the adjoining road was very disturbing. (not the motorway) The comfort cooling unit in the room was again noisy would suggest that it has not been serviced correctly and was under pressurised. The stairs to the room (3 different parts ) very creaky.

This is the perfect location, its just off the motorway very easy to use, we stop here many times through the year. The rooms are great we have not had a bad one yet, the staff are always welcoming and helpful. Trudy the chef was lovely in breakfast and Sonia keep up the signing. Thank you to all the team