Holiday Inn Runcorn

Great Hotel, friendly staff and great location if you into bridges & 2 pints lager sitcom.

No shower gel to use in shower Breakfast was cold due to hot plate not switched on, had to use microwave to heat it up. Kitchen staff forgot to switch the hot plate on.

Check in was quick and easy although there was no information given about the hotel eg pool opening times other than dinner may be busy due to several coach parties being booked in. The room was clean and tidy and there was a nice handwritten note welcoming us alongside 1 single serve pack of digestive biscuits even though the booking was for 2 people. The bathroom had 2 large dispensers for shampoo and shower gel but the shampoo bottle was empty and this was only discovered once in the room. There was air conditioning which was appreciated due to the rare appearance of the British sun that day but unfortunately the unit itself was very noisy whilst running so needed to be turned off overnight. Beds were comfy and there was the option to order additional pillows from reception that wasn't needed. Check out was quick and easy and the staff did try to help us answer a question about a local bus route to aid us on our onward journey but unfortunately they did not have this local knowledge.