The Runnymede on Thames

Excellent visit - spa is clean and welcoming. Lovely stay for a solo spa trip.

Very good location, very nice environment and hotel staff always helpful

The hotel charged guests 50 GBP for checkout at 12:30! Despite bills paid in advance and notified front desk of leaving at noon time next day ！

Food service is poor Spa is full Not too clean

Easy check in, no problems, from 2pm which is very reasonable. I asked if late check out would be available, but was informed I would need to ask in the morning, that is a bit of an inconvenience if you are planning a long lay in. It would be helpful to know the day before. The lock on my door was not working, a member of staff had this fixed straight away. Room modern in decoration Good selection of different lighting in room and bathroom. Air conditioning which can be adjusted. Blackout curtains, fridge. Bed and pillows very comfortable. Good quality of towels, and robes in room,very thick. Monsoon and standard shower in one. Overall a very nice room, VERY clean Spa, also very clean. Key code lockers. Small Sauna and plunge pool within changing room. Main swimming pool and jacuzzi. Infared room and steam room. A fair amount of loungers and chairs around the pool, it was fairly busy on my visit at 4pm on a Saturday, but I managed to find a lounger Overall a really good first experience of this hotel. Would be even better if they offered room service, and if you were able to pay to use the spa facilities after check out

First of all 10/10 I’ll definitely be back again. The food was really good , the hotel was nice and clean and the rooms were lovely . However they are currently under renovation so most if not all activities were closed and only one restaurant was open causing the dining options to be limited by default . However I would like to return when renovations are completed to get the full experience of a stay there. Staff were lovely and very attentive and professional.