Hotel Anna Palace

Perfect stay in Ruse! I love this city and the beat hotel is Anna Palace. In the city center, 2 min walk from the pedestrian street, shops and restaurants as well as the Danube River. The rooms are completely renovated, large and comfortable bathroom. The staff is very polite and helpful, especially the girl at breakfast. We would stay again.

The hotel is in the city center in a quiet and peaceful place. There is free parking. The building is historic and the interior is very impressive. The staff is very helpful, they guided us to many attractions of the city. We had dinner in the hotel restaurant, it was very delicious. Thank you

Perfect place for a relaxing stay! Excellent service, clean and cozy rooms, and the restaurant offers incredibly delicious food. The location is convenient and filled with historical charm. I will definitely come back. Highly recommended!

We had a pleasant stay at this hotel. The location was convenient, just a short walk from the Main Street, which made it easy to explore the area. The staff were friendly and welcoming, always ready to assist with a smile. The breakfast options were limited but decent enough to start the day. The room was a comfortable size, providing the essentials for a short stay. Overall, a nice option for anyone looking for a convenient and friendly place to stay close to the main attractions.

Outside aspect is not four stars. On the inside the room was clean, recently painted with functional furniture. Nothing thorn apart, nothing dirty… The view from the window is poor, (on the side of hotel - overlooking a backyard common with a tenement) yet we didn’t ask for Danube view. My father in law had a room with Danube view, and I can say it’s quite nice. On the staff side - the lady from the reception has been always helpful with some good suggestions regarding our choices in terms of restaurants. We visit Ryce quite often just for lunch. At her recommendation we tried some other restaurants that were good. Conclusion: don’t be scared of the outside look, the hotel is nice, clean and the staff helpful.

We had really bad experience last week in the outdoor restaurant. Two inexperienced young boys served us and ruined our family gathering. To start with, the wine list was so limited. Also, we waited approx. 1 hour the food to be served. Those two young boys have been so unprofessional, whatever we asked them, we didn’t receive any explanation. The food menu is quite limited too and what’s written is not actually in reality what it should be. For example – baby potatoes are huge, massive potatoes. Or the BBQ chicken has been cocked as boiled chicken. One of the waiters - Teo has been so rude and impolite, he even didn’t say hello to us to greet us. We weren’t asked to test the wine, despite that we wanted to. Clearly the staff need proper training and proper chef cook to prepare the food that menu promise to offer. Also, please invest in some clean uniforms and clean white shirts for the staff. Thank you!