Globales Bouganvilla

Booked for 10 days in May. We are 6 days here and there has been 4 different incidents of Anti social behavior. Serious fighting, shouting and poor kids screaming and crying with fear. It's horrendous. I will never return to this hotel for that reason and would say to anyone thinking of booking to steer clear. It's a shame because the pools and slides are great, food is ok, staff are lovely and the grounds are kept really well. Our apartment is a bit dated but ok.

Home after a brilliant week! Really don’t get some of the negativity - Pools are brilliant all round the hotel aye they’re cold but not bad once in. Bit slippy around but just be mindful. Rooms decent with excellent maid service always kept clean! Stayed in a twin and again was like any other all inclusive . Bit noisy on an evening but that’s due to other guests. Glad a was mid floor in block 500 - wouldn’t like to be ground floor as not a lot of privacy. Food is a 3 *** all inclusive -no better or worse than any a have been to ! Usually a decent choice even for fussy eaters! Snack bar a bit grim but always found me and daughter something to eat! Entertainment not the best but has kept my daughter entertained for the most until 8 - kids staff work non stop but a lot of young ones get bored during the bingo ! Then show is at 10 and my daughter was shattered to stay up ! Candy floss machines , popcorn ect available to. Arcades an absolute money pit and shocking quality !!! Shouldn’t be charging for bouncy castles or trampolines IMO either. If you have 3 kids you’re talking an extra £250 if they want to go on each night at £12 per kid. Staff a couldn’t fault - cleaners excellent - bar staff around main pool a bit slow. But most worked hard and were friendly Is a bit overpriced but you can make it an excellent holiday. If anything the clientele let the place down - loads of pi$$ed up parents leaving their kids bored !

Terrible experience – avoid if you’re a family! This hotel claims to be family-friendly, but the reality is far from it. Guests were drinking nonstop, blasting techno music from personal speakers at the pool like it was their own backyard. Extremely antisocial behavior, and the hotel staff did nothing to manage it. Even worse, some of my clothes were stolen from my room—likely by housekeeping—and the hotel took zero responsibility. Completely unprofessional and unsafe environment. Not recommended at all.

Started badly and never really got any better. Our entire coach checked in which was very slow took us 45 minutes and we was mid way in line. NOTE they are strict check in times of 14:00 ONLY we checked in 12:45 and was charged 10 Euros for early check in! Our room was ready along with everyones as hotel newly opened 2 days prior to our arrival. Never before anywhere If your room is ready had to wait or pay early check in disgusting rip off, especially when on delibrate early flight. Room tired cupboards flaking, was one bed small kichen area and cups and kettle but no tea or coffee. If more than 2 people 1 bed apartment is small. We had socket hanging out of wall and shower flooded bathroom as no strip on bottom of shower curtain glass. Maintenance very good and repaired fast but should not of happened in first place! Food is just about warm in buffet and snack bar. Pizzeria did not opene for first 5 days! In evening you will wait in line for 20 minutes to get to food, pizza was ok apart from Monday when there was no pizza being ccoked apart from Focaccia bread pizza bizarre. Breakfast in buffet is carnage just not enough tables/seats ate in bar area as overflow. Pools are cold and water park very good great lifeguards everywhere thats what the 1* is for. Always got sunlounger too although hotel was not full god help in in school holidays around pool and buffet. Animation team got better as week went on with games etc around pool bar etc Not enough bar staff average wait in evening is 15 minutes in circus area. Entertainment is awful in not a child animation team appeared good for them, basically kids 8pm, certificates 8:45pm Bingo 10 euros 9pm this finishes around 9:25 nothing until 10pm week we was there it was very poor. First night party dances but not what you would expect. Karoke next night which was plagued with laptop issues. Circus, magician and acrobats ok ish but made many mistakes. Karoke again for 2nd time was terrible 2 singers in 30 minutes as no internet lastly animation team done dacing on stage. Worst entertainment ever. As for others staying smelt of **** everywhere at times smoke openly, chavs paradise noisey day and night with certain individuals no repsect for anyone else.Council estate in the sun sadly.

I M64 was here 27/10 until 01/11 with my kids F13 and M11. We stayed in a 1 bed apartment with a sofa bed in the living room. There was a small kitchen though we never felt the need to use it. There are a number of pools suitable for all ages, and these are always attended by life guards. Food was available from a number of outlets on site and was decent, though occasionally a little colder than I would prefer. We found the staff to be friendly and helpful on every occasion. We agreed that we would like to return in the summer season, as the hotel offers a good return especially against the backdrop of the cost.

We stayed here for 9 nights, as there was mixed reviews wasn’t sure what to Expect. This was 100% the right choice the apartment we stayed in was plenty big enough for 4 of us. The rooms are cleaned every day. Our son has addition needs and he loved every moment, the staff are amazing always something going on. Pool are great there is plenty on sun beds. All different types of food through out the day. Sometimes wasn’t to our liking but we still ate. Can’t wait to come back next year.