Hotel Spitzhorn

For a visit to friends in Gstaad one night, we were recommended this hotel. Arrival was "interesting" since it seems to be located in a residential area, but once inside it looked very cosy. Very kind and helpful reception staff. Room was basic; can't say anything negative, but also nothing very positive. Was a bit cold and after mentioning that to the reception, they informed us this was due to there green/energy efficient system, but it would get better if we turned the heat up, which we did. Upon returning to our room, it was slightly better, including a distinctive "burning" smell. Breakfast was disappointing. Buffet looks nice, but upon closer inspection, the choices were not great. For the the one night it was fine and it served it's purpose, but I wouldn't recommend it for longer stays in the region. Not close (not walking distance) to Gstaad, nor to the skislopes. No idea in fact why it's located there.

An excellent and unforgettable experience at the Spitzhorn. The experience was full of great surprises, like being at home. The staff was amazing and they remembered my name and my favorite drink. They were very attentive ALL the time with a big smile. Rooms are very spacious with a beautiful view. Most of all, the owner/manager Michel was on top of things at all times. Breakfast was excellent to the last detail. I am certainly going back.

Had a very relaxing time in this lovely hotel. The room was south facing with a nice balcony and views across to the mountains. We enjoyed the breakfasts and the staff all looked after us very well. Would love to return but fear the distance from Australia will not allow us to do it as often as we would like