limehome Saarbrücken Berliner Promenade

Good Facilities, But Service Was Incredibly Disappointing The living conditions and amenities are good, but the service I received was a major disappointment and completely disrupted my plans. This is why I feel my spending of time and money was a waste, which is reflected in my low rating. My problems started with the check-in. I completed the online check-in successfully, but I could not get my access code. I was forced to wait for over an hour at the train station while trying to resolve this. I was stuck in a frustrating loop with a chatbot that kept insisting the code was in my booking details (it was not). Only after I finally managed to reach a real person was the access code sent to me. To make matters worse, I was then informed that a serviceman would need to enter my room for repairs the next day between 10 AM and 2 PM. I was shocked by this, especially since I had an important work video call scheduled for that exact time. This forced me to find a quiet café to work from, leading to additional expenses. My rating for service and confidentiality is very low. The lack of communication and respect for a guest's privacy and schedule is unacceptable.

Отель удачно расположен. В номере чисто. Имеется много мелочей, необходимых в поездке. Но есть и недочеты, а именно: в номере по непонятной причине очень жарко несмотря на прохладную погоду (конец мая 2024). В ванной комнате тусклый свет. Для регистрации в момент заселения необходимо обязательное наличие интернета, поскольку сам код для входа в номер по СМС не присылают, а только лишь ссылку на него (к слову - на вокзале имеется WI-FI). И основной недостаток в мою поездку - все 6 дней прибывания не работал лифт (якобы из за прошедшего наводнения). Однако, нв удивление на третий день пребывания был обнаружен работающий лифт со стороны служебного входа, но по нему можно было только спуститься, поскольку войти в здание в эту дверь снаружи туристам было невозможно, а подниматься по крутой лестнице на 6 этаж, да еще с багажом - еще то удовольствие...

房間很舒適乾淨，都很好

Nice Appartement, even for three persons, in the centre of town... Lovely... Check-in easy... Look for a parking ahead, when you come by car... But that is usual in Saarbrücken... Some spaces around... Not to blame on Lime-Home... You live near the river... Bars and Restaurants only minutes away

Perfect..bit too loud because of the autobahn..but nice river view

The location is close to Main Train Station and many stores.