Novotel Paris Saclay

출장을 위해 방문하였습니다. 무난한 비즈니스 호텔 느낌입니다. 주차장은 넓어서 좋았고 날씨가 추워 야외수영장 오픈이 되지 않아 조금 아쉬웠습니다.

트립닷컴에 사진과는 전혀 다르게 생겼어요 일반 아파트먼트리조트처럼 생긴 단조로운 건물이었어요 시설 좋았고 조식도 깔끔하지 좋았어요 무엇보다 호스트들이 친절했습니다 베르사유 궁전 관람위해 이용했는데 차로 20여분 거리라 좋았아요 베드도 청결했습니다

整體還是可以的

My sister and I stayed here as part of a coach group. Room, pleasant enough, view over car park so quiet. Beds comfortable and bathroom clean , shower was great. We could have done with knowing how to operate the air conditioning, no instructions anyway or if there was a fire what to do. Stayed for 4 nights and they did change towels and make the beds for us. Food , breakfast great, cooked and continental so plenty of choice, evening meals, I guess because we were a group that the food was a bit bland and dry some days but overall, I would give food 7/10

We stayed in this hotel as a stopover on a long-distance journey but made a point to arrive early to enjoy the facilities. In this respect, we weren’t disappointed. For a family wanting to have some evening activities, there was plenty: decent outdoor pool, mini-golf, table tennis, table football. Definitely a hotel where you can begin to build up a holiday feeling. However the overwhelming issue was the extortionate pricing at the bar, and to some extent restaurant. We’re more than happy to pay a premium where it’s justified but in this case they are blatantly cashing in on captive guests; we witnessed several other groups reeling in shock at the costs. We decided we would have to accept this is how things were and we would end up being a little conned. Fine. But on leaving, the receptionist processed our check-out and told us there was nothing to pay. Subsequently the hotel then contacted us to say that we still owed them more money. This was now hugely inconvenient/annoying/unnecessary - I had no issue in paying whatever I owed, even if it had felt overpriced - but this now creates stress and hassle as we left the hotel for our holiday. I feel they are deliberately evasive - I can only assume this is a deliberate tactic because they see so many complaints. I will be complaining to Novotel and requesting the CCTV showing that I checked out in person and gave the hotel the opportunity to charge me then and there. We are quite relaxed about price but this was enough to spoil our stay. The other issue is that this hotel is located right on the very edge of Paris - very little to do anywhere around it, so unless you want to travel over an hour into the city you are stuck there. So lots of potential, but the pricing grates too much.

The first thing you notice is how big and well kept the place is. Upon entering you realise it is modern and extremely welcoming. The staff are very friendly and helpful the place is clean and well kept. The person that made my stay memorable is a man named Werner , he floats around the place and is extremely attentive to the gust needs. Every time I needed something he was around to help with a big smile. I love his energy and how he makes you feel welcomed and important , incredible service skills. Werner makes an ideal ambassador for the Brand and I will definitely be using Novotel again.