courteneym2021
22 mars 2022
I want to share with everyone so they don’t make the same mistake we did. We booked HI Sacramento which was formerly a hostel and is now a “venue” I use that term loosely, for our wedding ceremony and dinner. The manager or whatever she is, was the NASTIEST most RUDE person I have ever dealt with in my life. Not only was everything completely covered in bird feces (all railings, all sidewalk and stairs, all outdoor tables and chairs), we had to go around and pick up trash that was scattered around, the handicap lift only worked with a key we were not given so some of our guests including our grandparents had to leave and she kicked my handicapped mother with a placard out of the handicapped parking spot so she could park there, none of the lights outside came on at all for our evening ceremony and the topper was, she stole my wedding dress and other garments. She ruined our wedding and ended up making us late for our flight to our honeymoon because I was there pleading with her to return my wedding dress. When confronted about my dress she responded with, “the world doesn’t revolve around you”. We rented this place for 2 days and spent a decent amount of money to be treated awful and had to spend more money to buy cleaning supplies and labor to scrub off all the bird poo. Even our vendors called her since she wasn’t on the premises about the handicap lift and she yelled at them for asking. I am still in shock and disbelief that this “venue” is being run this way. I could go on and on about what we endured, please reach out if anyone wants more information. I wish I was warned before my wedding weekend and beginning of our honeymoon was ruined.
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