Marriott Saddle Brook

Very nice place....services were on point and coffee was nice and strong

Great hotel and close to where we needed to be!

不像描述的那麼好

I reserved a room and when i arrived they told me in a very nasty way the they are all booked and that my reservation meant nothing

The room was clean and comfortable, and the hotel staff were friendly and accommodating. However, the check-in process was a major downside. Despite the advertised 3:00 PM check-in time, we had to wait over an hour due to a lack of available rooms. Many other guests were also waiting, which created some frustration and ultimately disrupted our plans to settle in and get ready for our event. If the check-in experience improves, this hotel would be a much more reliable option for event-goers.

I checked in friday night 5/16/25 the lady that checked me in made a horrible mistake that is still costing me as i am writing this.I already prepaid for my room and i was asked to give my card to use for the incidental. She charged my card for over 300 dollars for the entire cost of the room. I was double charged and i still have not got my money back. This put me in a world of inconvenience. I was told that she did make a mistake and the night auditor caught it and my money would resended to me in 3 to 5 business days. I was given no courtesy for this huge inconvenience of having to wait all these days for my money. Any good establishment would have atleast offered a free stay or something geez i am very disappointed and dissatisfied