Wine Space

We booked this hotel for 3 nights to relax in nature, away from the city. We arrived in the evening and were welcomed by a polite manager who helped us carry our luggage to the tent. The view was beautiful, and the AC was working — at first glance, everything seemed fine. There were quite a few ants in the tent, but we expected that given the forest location. We were even ready for mosquitoes — but there weren’t any. The real nightmare started when it got dark and we turned on the lights: tiny flying insects were everywhere — the ceiling, walls, floor, our bed, and our luggage were covered with them. They were swarming around the ceiling light and constantly falling down. It was shocking. The manager moved us for the night to another “room” in the main building — no AC, two separate uncomfortable beds. That same evening, we clearly stated that we would not be staying the remaining two nights and planned to leave early the next day. We asked to be contacted first thing in the morning to avoid wasting time and to settle the payment for just one night. Despite that, no one reached out. From 7 AM to 10 AM we waited, but the manager said he couldn’t reach the owners. He also refused to give us their contact details and stopped communicating with us. Canceling the booking ourselves would’ve meant being charged for all 3 nights — we were trying to resolve this peacefully, but clearly the owners don’t care at all about their reputation or guest experience. In the end: wasted money, wasted time, ruined plans, and complete indifference from the owner. The view doesn’t make up for the horrible conditions or terrible service. We strongly advise against staying here!

Hebzucht is wat deze eigenaar zijn ondergang zal brengen. Wijn en eten extreem duur. Kamers ook slecht. Plek prachtig en bediening doet wat ze kunnen. Wij kwamen aan in deze zogenaamde winery. Slechts 1 fles witte wijn beschikbaar voor 70 gel,. Eten duur en weinig.. Tweepersoons kamer was heel Klein bed ook. Maar hey mooie plek dus laten we alles maar voor lief nemen. Ontbijt prima. Volgende dag geen water. Douch en wc niet bruikbaar. Geen enkele compensatie…..alleen maar rekeningen voor *****e Prijzen. Duurste eten wat we tot nu toe hebben gehad en zeker niet het lekkerste. 300 gel voor 4 personen is echt bizar veel Ons advies ga lekker eten bij tchrebalo wine cellar (top wijn voor 30’gel) en zoek een andere plek om te slapen. Wine space is mooie plek maar helaas in handen van mensen die niet begrijpen hoe je op een Eerlijke en service gerichte manier zaken doet