Embassy Suites by Hilton St Augustine Beach Oceanfront Resort

Unfortunately at the time when we were staying, there was construction at the beach. Access to the beach was closed. We have to walk all the way around for about 10 min to get to the beach. The location is great. Happy hour is a bonus. Live music in the evening.

Our one bedroom patio suite was well appointed and comfortable. The property is spotless clean and the staff is very friendly and helpful. Cocktail hour for guests nightly and breakfast buffet for guests included was very nice. Pool area is well maintained with lots of space and a separate Cantina for drinks and food poolside. Beach area is huge, and hotel offers chairs.

On our last day at the hotel, they were taking down and moving all of the heavy equipment and fencing for the beach restoration. So, if you are planning on coming, you should be fine. I wish it had been cleared sooner because it did ruin a beach front view - wish we had just saved some money and got a different room. Plus, the beach is extremely deep, and the ocean is a pretty far walk. I hope they eventually plan to add some dunes to the beach because now it just isn't very pretty. Hardly anyone sat on the beach. That said, we loved the hotel and all of the employees are very friendly. It is beautiful inside, and our room was spacious and comfortable. Breakfast was plentiful and we enjoyed the free happy hour a few times. The pool was really wonderful, and the pool wait staff were friendly and efficient. We only had two nice weather days while we were there and those were the days we went to the pool. Great drinks and had lunch poolside both days. They have towels and pool noodles available. Yes, there is a daily valet fee which I think is too high, but they always got our car quickly and were all friendly. Just a great overall stay and highly recommend, especially now that the beach looks to be fully open.

Very happy with our stay even though we never made it down to the beach. The pool was delightful. Rooms well kept and spacious. Comfortable bed and pillows. Loved some of the nice touches like free snow cones by the pool, live music by the pool. Enough chairs and umbrellas for everyone that wanted one. Shout out to Maia, our poolside server. She was lovely and friendly. Liked the fire pits. Unfortunately, due o the frequent rain storms in the afternoons, all the furniture cushions remained wet into the evening so we couldn’t sit outside. We highly recommend this hotel and we would stay here again if we visit. BTW, the valet was superb. They really have it downpat and we only waited a couple of minutes for our car. Sometimes it was waiting for us by the time we left our room and walked to the entrance.

Maya the pool server was the best ever! She was professional, friendly, observant, detail oriented & just plain amazing! I want to come back just because she was so awesome! If every hotel had employees like her, there would never be a bad review!

Construction on the beach right in front of the hotel is a terrible view and noisy. The beach access is also extremely inconvenient due to the construction. Be careful of hidden fees and extra charges as well. I will not be returning in the future.

Hilton Embassy suites in Saint Augustine Florida is amazing. The location, the amenities and staff were all top-notch. Specifically, valet members, breakfast staff, house keeping and poolside staff. The pool is extremely kids friendly & its poolside bar has amazing adult drinks! Walking distance to boardwalk, playground, restaurants & ice cream shop. Beach access is a dream. The staff has created an elevated hotel experience.

Beautiful hotel in a wonderful area right on the beach. PROS: Hotel staff is exceptionally friendly, helpful, courteous and an all-around pleasure. In particular, the front desk staff, all of the bar staff inside who handle the evening reception and particularly, Abraham, the pool manager. He always checked in us, was constantly working and keeping the area updated and clean, gave us awesome recommendations on local restaurants. What a gem! The rooms were disappointing for the cost per night and/or points needed. Our room in particular experienced clanking in the ceiling or walls every time the air conditioning started and stopped, which made it hard to sleep. It was considered a "King Studio" and nothing we're used to at Embassy Suites. They could also use dressers. There was nowhere to really store any clothing for a longer stay. All in all, if we came back to St. Augustine, we would stay again.

I would like to specifically call out the assistant general manager Matt for being extremely accommodating and flexible as we were there the week of hurricane Miltons arrival. We were booked for 5 nights but had to leave a day early to make sure we got to our earlier flight home. Matt was flexible with our departure and allowed us to stay a few hours after checkout to enjoy a few hours of sun prior to the rains arrival our drive back to Jacksonville.