Premier Inn Carlisle (M6 Jct42)

Even though we booked our rooms about a month in advance, we were in the last 2 rooms on the ground floor. Room 41. Bathroom light fid not work towel rail extremely rusty. Wall by the bed covered in dust. Beefeater restaurant main meals very disappointing. We have stayed here several times, but this visit is the worst.

Enjoyed my stay great check in room was comfortable. After a long journey really enjoyed a comfortable bed and a nice quick brekky at the pub next door.

We arrived to find a nice big parking area at the Premier Inn Junction 42. Checked in and made our way to our Premium Room. It's then when you realise that since you last used Premier Hotels things have changed. I'm sorry to say, they have changed but NOT for the better. The rooms are no longer serviced on a daily basis, they only give you a clean towel if you ask for one. The coffee maker leaked. There was only 1 easy chair (god knows where your other half sits). The staff informed me that the fire brigade would only let them have one chair. The shower height adjustment didn't work. Reported it and allegedly it was fixed, but it was still exactly the same when we came to use it. The coffee machine still leaked. What is the point of bothering to inform the staff about a defect, if nobody can be bothered to sort it. It's been a long time since l last stayed at a Premier Inn and I'm amazed at the decline in their standards. Next time l will go elsewhere.

This was a one night stopover on a lengthy journey. The room was comfortable, as was the bed, but the cleaning could have been better. Receptionist was friendly and helpful. We did not eat at the nearby ‘Beefeater’ restaurant.

Rang up trying to make a booking for 5th to 7th November, because online booking does not allow a booking to be made using a Hotel Gift Card. Telephone Rang and rang then get a message saying go on line o phone back. Very poor service!

Fantastic experience on an overnight business trip to this hotel, after recent poor experience with another brand. Arrived a weary traveller to a warm and friendly welcome by staff, willing to accommodate with later evening food suggestions, nearby truck stop, help with an ironing board. Location perfect, just off the M6 motorway and easy to get to despite nearby roadworks. Rooms to the usual Premier Inn standard - clean, comfortable, cosy, consistent! Couldn't hear any traffic noise with windows closed which was brilliant, and internal noise not an issue either. Breakfast served at the Beefeater next door; leave yourself an extra 10 minutes more than usual for breakfast as the mid-week buffet seems to have changed to cook to order. Good quality food though, no complaints.