Premier Inn Carlisle (M6 Jct42)

We stayed here for one night whilst travelling between two holiday destinations and loved it. We took advantage of the dinner/breakfast meal deal, which is excellent value for money. The room was quiet and very clean, with a very comfortable bed and the food was very good indeed. Shall definitely return when the opportunity arises.

The hotel way very convenient as a stop off on my way up to Scotland being at the side of the M6, the bonus of a EV point was also of benefit. Upon arrival the hotel and adjacent restaurant look tired. The check in was prompt and the room of a typical Premier Inn standard. I was aware the hotel had no air conditioning prior to arrival, however the one inch gap for fresh air into the room just allowed the oscillating fan to circulate hot air. Temperature in the room was a stifling 27c and my sleep was compromised as a result. The WiFi was also dire and even the upgrade to the premier service was woeful. It would seem to me that Whitbread are not investing in older locations and as a business traveler I am going to have to rethink the use of this brand. The basics of WiFi and air conditioning are available at many “budget” brands at a similar of not more cost effective rate

Although now looking a little dated and could do with a little TLC this hotel does not lack in service. From the moment you walk in the team are friendly and attentive to your needs, perfect stop off for an onward journey to Scotland

Great stop here while travelling to see family. Staff are always friendly, rooms are great & the food is always good next door

Room was clean and very welcoming, there were little sweets and bubbles put on the bed for our children which was very thoughtful and made their day. The reception staff couldn't have been nicer :-) rooms a bit stuffy with no air conditioning but the fan worked a treat :-)

The aptly numbered Room 101, the room where dreams of a good night sleep go to die. Stayed during a hot spell on June and the room was extremely hot, stale and stuffy. The window was extremely small, about 8-12 inches tall and did not lend well to getting fresh air into the room. The room is right next to the main door for the corridor, which meant that the door slammed through the night as it closed behind other guests. That combined with the noise from the motorway and the stifling trapped heat in the room made for a very poor experience. We complained to reception in the morning and were told to call the main line to try and get a refund which was refused.