Radisson Blu Hotel, St. Gallen

Radisson Blu Hotel, St. Gallen recensioner

Radisson Blu Hotel, St. Gallen

St. Jakob-Strasse 55, Saint Gallen, Canton of St. Gallen, 9000, SwitzerlandVisa hotellinformation
Radisson Blu Hotel, St. Gallen
Radisson Blu Hotel, St. GallenRadisson Blu Hotel, St. GallenRadisson Blu Hotel, St. Gallen
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Gästrecensioner

4.1/5
Mycket bra
70 recension
Verifierade recensioner
Läge och interiör4.1
Bekvämligheter4.1
Service4.1
Renlighet4.2
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Alla recensioner(70)
Positiva recensioner(37)
Recensioner med foton/video(5)
Negativa recensioner(9)
Gästanvändare
Standardrum
Bodde på nov. 2024
Affärsresenärer
12 recension
5.0/5
Enastående
Publicerades 10 dec. 2024
客户推薦了這個地方,有很多中國人入住,早餐品類不太多,房間隔音很好,面積還可以。有照片見圖片,停車不收費找前台要票。旁邊有賭場,可以玩。
Översätt
Gästanvändare
Standardrum
Bodde på juli 2024
Familj
21 recension
3.2/5
Publicerades 5 sep. 2024
不求其他 價格合適 在市中心位置 乾淨整潔 這些就夠了 細節很乾凈 房間雖然小 但也什麼都有
Översätt
Shangxianyuekuang
Standardrum
Bodde på juni 2023
Res med vänner
9 recension
5.0/5
Enastående
Publicerades 22 juli 2023
酒店非常好,前台接待有素質有禮貌,早餐豐富,洗浴用品也很好,還有燒水壺。
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Gästanvändare
Standardrum
Bodde på mars 2023
Affärsresenärer
90 recension
4.2/5
Mycket bra
Publicerades 15 juni 2023
這家酒店挺不錯的,有個亞洲面孔的女店員挺討厭的差評差評,一副不耐煩又d得很的樣子, 其他白人倒是都很客氣友善,瑞士服務水平整體還是很棒的
Översätt
Tianyin^_^
Standardrum
Bodde på mars 2024
Affärsresenärer
5 recension
5.0/5
Enastående
Publicerades 4 maj 2024
房間很舒服,環境也很好,離市區也不遠,走路15分鐘。
Översätt
Gästanvändare
Bodde på jan. 2025
Affärsresenärer
5.0/5
Enastående
Publicerades 4 feb. 2025
Happy with my stay and the service. Will stay again, my expectations were fully met. I am naming one negative point: the ironing board in room 522 is mounted in the drawer and meant to be pulled out. However, the door of the drawer cannot be openend that far, so the ironing board is unusable. Front desk reacted quickly and brought me ironing board and iron. So the issue was well solved.
Översätt
Judit S
Bodde på dec. 2024
Annat
5.0/5
Enastående
Publicerades 6 jan. 2025
The room and bathroom were as expected, super spacious and clean. The hotel is beautiful and only a 10 minute walk from the city center. The breakfast was delicious and the staff are super kind. A great experience!
Översätt
Svar från boendet: Dear Judit, thank you for your positive feedback. We are very pleased that you enjoyed your stay with us. We are happy to pass on your praise to the entire team. We would be delighted to welcome you back soon and wish you all the best. Best regards, Tarik Ayvaz Front Office Manager Radisson Blu Hotel, St. Gallen
ElifArass
Bodde på sep. 2024
Familj
5.0/5
Enastående
Publicerades 29 okt. 2024
The hotel is in a very good location, easy parking just under the hotel, breakfast enough but not with so many options. Rooms were comfortable. Helpful and good staff especially front office manager Mr. Ayvaz. Would recommend and stay here again.
Översätt
Svar från boendet: Dear Mrs. Arass, thank you very much for your positive feedback. We are delighted that you enjoyed your stay with us. We are happy to pass on your praise to the entire team. We look forward to welcoming you again soon and wish you all the best. Best regards, Tarik Ayvaz Front Office Manager
smkq4u
Bodde på juni 2024
Annat
4.0/5
Mycket bra
Publicerades 22 juli 2024
Overall, the hotel is good, but the location is a bit out of the way. The best part of this hotel is that the casino is inside the hotel.
Översätt
nicolebG8210GE
Bodde på maj 2024
Affärsresenärer
1.0/5
Publicerades 13 juni 2024
I arrived in the early evening, checked in and went to the room. I opened the door and was about to step inside when I saw there were used towels on the floor. I initially thought perhaps the room hadn’t been cleaned yet but then I noticed a man’s underwear lying around. I don’t know if the owner of the underwear was still there as I immediately shut the door and went back to reception. However, the room was clearly occupied and it is only by pure luck I didn’t walk in on someone just getting out of the shower. The receptionist was very apologetic and immediately offered an upgrade, however this was very unnerving for me, as a woman travelling solo. I didn’t sleep, thinking every noise in the corridor outside my door might be somebody about to come in, having been given the wrong room key. I may not travel every week for business but I do travel a fair bit and I have never had an experience like this. It might not have been quite so shocking in a less reputable hotel chain. I still don’t have an adequate explanation as to how this happened and what steps will be taken to ensure it doesn’t happen again, as such, it has put me off Radisson (and hotels in general as, from now on, I will always be nervous of the situation recurring and having some random stranger burst into the room.
Översätt
Svar från boendet: Dear Guest, in the name of the entire Radisson Blu St. Gallen Team we thank you very much for your visit and apologize for the late reply regarding your feedback of your stay with us. We fully understand your discomfort and we extend our most sincere apologies to you. The former guest had departed but left some items behind and you were assigned an unclean room. It was a clear mistake of our Front Office colleagues and we are sorry for it. Be assured that we have taken care of a respective training. Hoping that you will give us a second chance and that we will have the pleasure of welcoming you back in the near future. With kind regards, Yvette Thüring, General Manager & Team
Gästanvändare
Bodde på maj 2024
Res med vänner
2.0/5
Publicerades 3 juni 2024
It seems to be an older Radisson Blue and the guests come either way so not much effort has to be made anymore. Cleanliness and staff are lacking
Översätt
Svar från boendet: Dear Guest, Thank you for your honest feedback. The points you have raised will be taken up and discussed together in our team so that we can continue to improve. Our goal is to offer an excellent service, which is why we train our employees employees on a daily basis. We hope that you will give us another chance on your next trip to St. Gallen and that we can convince you of our progress during your next stay. Best regards, Tarik Ayvaz Front Office Manager
Gästanvändare
Bodde på jan. 2024
Familj
4.0/5
Mycket bra
Publicerades 14 feb. 2024
Great stay despite a misunderstanding regarding number of guests in the family room (upgraded to junior suite😉) Overall pleasant and helpful staff, with the exception of one… Easy access to public transport.
Översätt
Gästanvändare
Bodde på dec. 2023
Annat
5.0/5
Enastående
Publicerades 2 jan. 2024
This hotel is not just in the centre but not too far, it's still in walking distance. The railway station is also not too far. The room was clean with the minimum what one needs. I didnt have too much contact with the staff so cant say anything about it
Översätt
Gästanvändare
Bodde på maj 2023
Affärsresenärer
3.0/5
Publicerades 28 juni 2023
Pros: 1. Good location away from the busy area of the town yet in close walking distance to the main market place, museums, restaurants and other attractions. 2. Decent breakfast offerings. Good attentive hosts who do their best to ensure your day is off to a good start. 3. Complimentary pass to access a local gym nearby. The hotel’s own fitness center is really next to nothing and consists of a couple of pieces of basic equipment. Cons: 1. As many reviewers have previously mentioned, the air conditioning system is pathetic to say the least. The window wouldn’t open fully. Be prepared to sweat a lot if the weather outside is warm. For this reason alone, I wouldn’t return here as a guest at least in the summer. 2. Experienced something extremely worrisome around 1:30pm Saturday afternoon on the day before my departure. Was working in my room with the privacy requested sign posted outside my door. Heard a quick soft knock immediately followed by the door lock being unlocked. The door then was pushed open till it was stopped by the security latch that was engaged at the time. I ran to the door and saw nobody through the peephole. Opened the door and went out to the hallway. Whoever tried to enter the door was long gone. Called the front desk about it who nonchalantly offered to make me a new key if wanted. I guess unwanted illegal entry to guess rooms isn’t something surprising or alarming to the staff. I felt that I couldn’t trust any of the employees there. Provided my feedback via the customer survey requested by Radisson after my stay.
Översätt
Svar från boendet: Dear Guest Thank you for your review and for taking the time to tell us about your stay. We are pleased that you can report positively about your stay. We are very sorry about your experience with the air conditioning and the entering your room without asking. Please be assured that we always attach great importance to a pleasant stay in our house, so that our guests can enjoy their time in St. Gallen. We will take a close look at the points you have mentioned with the team so that we can quickly improve on the basis of the measures derived from them. Furthermore, we would like to apologize for the negative impression we have left on you. We hope that you will give us another chance on your next trip to St. Gallen and that we will be able to convince you of our progress during your next stay. With kind regards Your Radisson Blu Team
Gästanvändare
Bodde på maj 2023
Affärsresenärer
5.0/5
Enastående
Publicerades 1 juni 2023
A very good stay at this hotel, close to the Olma exhibition centre, yet good for access to the town centre. Great staff, very helpful at all times - nothing was too much trouble. Excellent rooms and facilities.
Översätt
Svar från boendet: Dear Guest Thank you for your positive feedback. We are very pleased that you enjoyed your stay with us. We will gladly take up the points you raised. We would be pleased to welcome you again soon and wish you all the best. Best regards Your Radisson Blu Hotel St. Gallen