803suzyb
25 februari 2025
We had a fabulous time at this hotel during a skiing trip for February half term. I want to make a special mention of the staff, who were superb, and made the hotel the great experience that it is - they are hard working, helpful and motivated. We booked both a quadruple room plus a separate double room for a family of 4, because we needed good sleep. The quadruple room consisted of 2 separate bedrooms, one had twin beds and the other had only a sofa bed, not a double bed , in case anyone is wondering. The room description was misleading in this respect as it stated twin beds and a double bed. We only had one person sleeping on the sofa bed, I think it would have been a struggle to get two people sleeping on it. It is odd to just have a sofa bed in a separate bedroom, instead of a double bed. All the rooms were clean, spacious and nicely decorated. The bathrooms too were nice and modern. One of the showers was blocked one day, but the staff came and fixed it immediately. The hotel food was very good. It is a buffet of hot meals, salads and desserts, all very tasty and plentiful. You could go all inclusive or pay for each meal as you went along. 25 Euros for breakfast, 30 euros for dinner, or 65 euros all inclusive per person per day which included alcoholic drinks too. One of our party had a serious peanut allergy, and the restaurant staff had detailed allergy sheets showing what she could and could not eat. None of the hot meals contained nuts. There was also a pizza restaurant and a bakery 2 minutes walk away, and a ski hire shop. It is a 15 minute walk into the main town. The town is very pretty, with other restaurants and shops, and a nice square with a church. For anyone coming for a ski holiday, the St Gervais skiing cable car is an easy 7 minute walk from the hotel. The cable car takes you up to Bettex, where you can hire your skis and boots, rather than hiring them in St Gervais town. I would strongly recommend that you hire a ski locker in Bettex or at the bottom of the cable car, so that you don't have to carry your skis back to the hotel every day. It made life so much simpler. Also, if you are coming in half term, pre book your lift passes online (you can collect them from a machine) and also prebook your skis and lockers, as there was almost no availability for anyone who had not pre-booked. In the evenings, after dinner, the hotel has a nice cosy bar area and boardgames you can borrow. The skiing was excellent, the hotel was perfect for our needs, the access to the lift car and slopes was easy and convenient. I would highly recommend this is a ski hotel. The transfer time from Geneva was 60 minutes by private taxi.
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