Gästanvändare
23 januari 2025
Thank you for reaching out. I truly appreciate the clear focus and professionalism in your approach to service. The staff is wonderful, and I always measure a hotel by the first point of contact on the property—the bellmen/security staff. At Meadowood, they were all very professional and made us feel welcome from the moment we pulled up to the gate. We chose Meadowood because of the expansive grounds and its more established history. We wanted a place where we could stay on property to hike, have dinner, and experience a sense of space. I had visited Meadowood several times in the early 2000s, and I remember it having a style similar to some properties in the Northeast—gracious, with understated elegance. The rooms were warm, comfortable, spotless, and well-appointed. Our room, number 12, wasn’t ideally located, being close to the pool, so we could hear people enjoying the hot tub. However, this wasn't a deal-breaker. The property falls short in the communal areas. Despite having 250 acres, the reception, tennis courts, pools, spa, and restaurant are all clustered in a small area, which felt cramped and temporary. In particular, the Forum at night was a disappointment. While the food was good and the service was excellent (Chris at the bar is outstanding and a true professional), there was no atmosphere. As a result, the place was nearly empty when we arrived. We chose to sit at the bar, as I couldn’t imagine sitting at a table in an environment that felt more like an airport hotel restaurant. I'm sure it’s livelier in warmer weather, with the outdoor seating and views of the tennis courts, but on a cold January evening, it felt rather soulless. In hindsight, I’m surprised (and a bit frustrated) that the winter room rates remain as high as those at other luxury properties, given these compromises. If you go, plan on leaving property for dinner.
Översätt