Gästanvändare
2 juli 2025
Stayed in a family room with children at the end of June. Room and location were as expected from Premier Inn – good beds and convenient. However, service was disappointing. On day of arrival at 12:00, I asked about paying for early check-in (as advised on the website), but an older male staff member refused to check if a room was available and told us to return at 3pm and someone else would check us in. He also seemed reluctant to help when we asked for fresh towels on night two, we did not know that we have to tell reception to book room for cleaning. It seemed like such a big ask for the room to be cleaned. Younger staff were more helpful and breakfast was good.
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