Quality Suites St. Joseph

The breakfast was good, and the room was fairly comfortable. The beds and pillows were both clean and soft, and the AC kept the room nice and cold. There were a few candy wrappers behind the nightstand though, and the drain in the sink didn't work right so the sink would fill up and take a long time to drain, unless you were willing to dip your fingers in nasty toothpaste water.

Wish I could up load the video but I can't. Staff are RUDE AND DONT CLEAN UP GOOD

Wow. Just wow. Hallways are dated, dirty. Rooms need painting. Pool was closed. Pullout bed had what looks like bed bug stains on it. First hotel in years to not have bed bug covers on the mattresses. Carpets worn. If you have a choice stay away or wait till they renovate. As it is this hotel is not up to the quality standard.

Not a good experience. The entrance drive way is more of a collection of pot holes than asphalt which should have been a clue. Eggs run out during breakfast and food area was very dirty and the attendant was too busy on her phone to care. Message light was on in the room and front desk told me to just unplug the phone. The card swipe on the read door was damaged beyond repair. Pool was not working and overall housekeeping is not good. Front desk person does not enjoy his work and the level of customer service is very poor. Rooms are hard to get with the Chiefs starting training camp in town this week but avoid this hotel until there are new owners. The current owners have no pride in ownership.

This is the worst hotel experience we have ever had. Reservation was made and paid for about 2 weeks before we got there. On the day of arrival I checked in about 3pm and after I got our things into the room I left to go visit with local family. When we got back that evening we were locked out of our room. I went to the front desk to see why. The man there said i needed to pay him a dollar. I ask why i needed to do that since i paid in full when i made the reservation. He started to tell me why but I could not understand him at all because of his strong accent. As for the hotel itself: it was dark, damp, smelled moldy/musty and the carpet in the hallway smelled bad and looked dirty and the ceiling was leaking. The people who own or run the place were very rude. Never again would I stay there even if they paid me to!

The Quality brand has no quality control. We don’t expect luxury when we stay at one but this one was in need of maintenance and a staff that cared. Breakfast was sketchy. Very different than the Quality Inn we stayed at in Mountain Home. No pride in ownership or place of employment.