Hotel Pashmina le Refuge

We thoroughly enjoyed our holiday at Pashmina. Our room was beautiful and kept immaculate every day. One small improvement could be a softer bed, but overall, it was very comfortable. Breakfast was great, though adding a live cooking station, such as an egg station, could enhance the experience. Nonetheless, the food was delicious. Jan-Micheal, who was present every morning, really made our days special. On my birthday, he surprised me with a candle and a little cake, which was such a thoughtful gesture. Pauline, the concierge, was also excellent in communication and always approachable. All the staff were incredibly friendly, adding to the welcoming atmosphere of the hotel. The hotel exudes a wonderful ambiance and is definitely recommended. The entire place is beautifully lit in the evening, creating a warm and inviting atmosphere. The spa is a fantastic addition, and the hot tub, where drinks are even served, made for a truly special experience.

The hotel location is perfect - 2 steps and you are on the piste. Accommodation standard, décor, cleanliness all first class. The staff went out of their way to make us feel welcome and were always friendly and helpful. Spa facilities were great at the end of a skiing day. This is our 3rd visit - we will be back!

This is probably the best hotel I have stayed in when skiing, the hotel itself was top class with the staff from reception, porters, spa, bar and dining area very friendly, very professional and would at a drop of a hat do anything to make your experience better. We arrived at 11pm and they organised a meal for us which was very appreciated. The rooms were spacious and to a high standard. The hotels position was great, right on the piste and the ski lockers were top class - all in all I could fault anything on my stay and will be looking to return again in the future.

When you read a hotel review you want to make sure that the person writing has experience with the resort and can provide an honest review of the property vs the rest. So many reviews are from people who do not have experience in the area. This is our 12th year in Val Thorens and we have stayed at every 5 star hotel (except 1). Our stay Jan 26- Feb 3 was EXCEPTIONAL! The room was very spacious, lots of room to put on ski equipment in the AM. sparkling and still water delivered every day to parch the dry altitude, plenty of products (creams etc. in the room), nightly turndown and exceptional cleaning crew (folded out clothes on the bed) Thanks Patricia! The ski room and slope access are the best we have had. Yes, it is a little steep coming down at the end of the day, but otherwise the lockers and slope access are the best! Thank you Luke! The Spa is amazing. Best massage I have ever had! Hats off to Eva. The only hotel in VT with 3 jacuzzi/hot tubs including one on the slope, with bar service! (Matia, Clara and Arnaud make great drinks) Breakfast buffet is amazing, so much to choose from 4 types of eggs, pancakes, sausages, 6 kinds of yogurt! best Chocolate Croissant I ever had. Amazing breakfast service with Jean Michel (Mimi), out coffee service was delivered to us without asking. Dinner was equally incredible, Buffet on Friday includes Gillardeau oysters, beef tartare and so much more. Pastries by Stephan are absolutely the best, get the Paris Brest, he won a Michelin award for his pastry. Paul is the most amazing server at dinner please ask for him to get the best dinner experience. Pauline at concierge can make the magic happen, both before you arrive and while you are there. Don't miss the excursion to Chalet de la Marine and 2 Lacs! Best dinner on the mountain. I cannot forget the front desk Manon, Dana and Lucas who coordinated our luggage and reservations throughout the trip. As you can tell Pashmina is a special place. A Hotel is a building but this exceptional staff across the board make this an EXPERIENCE we will not forget. Special thanks for Cedric GM who assembles all these special people into one location to create an unforgettable vacation.

We have just left Pashmina after a wonderful stay of 4 nights. I only have positive feedback and your staff were exceptional (please let them know). The bar staff, restaurant staff, ski shop, cleaners, transport drivers (to and from town), reception desk were all super friendly and helpful. The hotel was in great condition (and I have been lucky enough to stay in many 5 star hotels) and I would highly recommend everyone to stay there if you’re lucky enough. 😊

Our stay at Hotel Pashmina this Easter was fabulous - from the bedrooms, restaurants, bar, spa, ski shop and concierge. Everything (except the weather on a few days) was great! We cannot fault a thing. We will be back! Thank you for having us. From the Hawkins family.