Gästanvändare
1 maj 2025
Arrived this afternoon and not impressed, this far. Radiators in room are lukewarm whilst on full. Room is freezing. Reception do not answer the phone. Was calling for 30 minutes, then had to go to reception. The lady said there wasn’t a problem but then realised “someone” had put the phone on silent?!?! A technician was supposed to be coming to the room to check the TV. Waited for 40 minutes. I called reception and was eventually answered after 3 minutes, only to be told the technician isn’t here until tomorrow. The prices are 5* but the hotel isn’t. I’d say an average 3*. Does not feel like an “extra-mile” 5* culture, except for Timothy in the bar today. Let’s see how the rest of our stay goes.
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