Hôtel Club Mmv les Arolles

Just got back from a week in VT and staying at MMV Les Arolles. 4 Englishmen in their 30s, no kids, just there to ski/snowboard. After reading some of the reviews below prior to going, we were expecting to have a nightmare of a time, but honestly I do not understand these reviews. The hotel was great. Yes the rooms are small, but its a typical French ski hotel. Smaller than average rooms, no kettle etc. in the room, small bathroom, and single beds pushed together. But the beds were super comfy, the rooms warm, good pillows/duvets, a nice hot powerful shower... for the price, I can't complain. Location wise - you walk out the ski store room, and you're on the main slope within 10 metres. There's also one of the main gondola lifts joined to the hotel, so returning at the end of the day is great - ski/snowboard either directly to the hotel door if you're on one side of the mountain, or go to the bottom of the slope, get on the lift, and arrive back at your door if you're coming down the other side - perfect location! Let's talk food. The buffet far exceeded expectations. Freshly cooked food each day, different menu each time, and things you would not expect to see - e.g. the night where they did steaks. Shout out to Franchesco at the pizza station who made a custom pizza most evenings for our Vegan friend, he really appreciated that. Equally the dedicated veggie section each night really helped for his dietary requirements. Breakfast was decent, but I would have liked to see maybe hash browns/potato tots in the cooked section - that's just personal preference! Lunch... the wraps were a great midday treat, and the paninis too! Entertainment... Now this is where I was surprised. We arrived and didn't realise it was French school half-term week... so there were a lot of families. I thought it would be a nightmare, but actually it turned out pretty good. The afternoon/evening entertainment schedule was fantastic - and the French entertainment staff, and the locals, all tried to get us involved and speak English where they could. Outside playing Kuub, Boccia, or just having mulled wine around the fire... and then inside for the evening shows... it was fantastic. I was genuinely impressed that they had 11 entertainment staff for a hotel of this size, and the quality of the evening shows was excellent. Even though we didn't always understand what was going on due to the shows being in French, it was still entertaining nonetheless. Pool tables in the lobby were great - FYI 2 euro coins needed per game. Also shout out to the bar staff - always a good laugh dealing with the brothers! Overall, I definitely recommend the MMV for travellers. We are already looking at dates/options to go back next year.

Just had a week in this hotel. Rooms are clean, beds made every day, towels every two days. Very quiet (we were on 2nd floor). Reception staff were very helpful. Food is buffet style plenty of choice for everyone great salad and Charcuterie for starters. Different nationalities main course. Breakfast was fantastic. Coffee was a bit hit n miss. Spa was nice but hot tub was not very hot, but Sunna and steam room is great. But you can only use 3 times a week for free. Evening entertainment every night looked good for the kids. In house ski shop was fantastic we had trouble with a pair of boots which the staff were very helpful with. Boot room was busy in the morning but didn’t take long to get boots and skis out. Boot heater didn’t work every day, as Floor is wet in boot room. Ski in ski out is fantastic,straight on to the slopes. You can get a lift back to the hotel right next to the boot room or go high on slopes and ski back to boot room.

Hotel doesn’t look like the pictures. Beds slide apart and are v. Small. Location is good for slopes but not as convenient as other hotels right in the centre if you’re wanting to go to the shops/ bars / restaurants. Tables aren’t relayed for breakfast and food not replenished. Evening food is average. Don’t change towels even when left on the floor they just hang them back up. Room gets really warm at 2am, heating is controlled centrally. Worst hotel I’ve ever stayed in. Premier inns at home are better, far from 4*’s

Good stay in Les Arolles in Val Thorens. Restaurant struggled in the first few days (restocking food areas, glasses, mugs, only 1 coffee machine initially) but got better as the week went on. Lounge and bar areas were no clean enough, despite the staff trying to hoover/clean. Hoover was ineffective and they weren't thorough enough. Not a showstopper but its something that can be easily sorted out and makes a significant impression.

Unhelpful staff. ‘Refer to hotel policy’ they say. If you would like a new towel each day they are €8. Rooms are very small, no space for belongings. Cleaners cannot speak basic English. Rooms are unclean. If you arrive before the 6pm check in time and would like to check in before to the exact same room it’s €55. This is the Ryanair of hotels. Would not recommend to anyone. Although there is a good selection of food available.

Just returned from a week at this hotel. Positive things are: - location to the ski lift and ski in/out access - Dinner food was very tasty. - maid service good, visited daily, left fresh towels as required. Not so good: - the state of the dining room at breakfast!! OMG this was appalling. We came down between 8-8.30am most days at which time the dining room was say 20-30% full yet most days there wasn't a clean table to sit at and no effort being made by staff to clear the tables. There is a clear lack of supervision or direction of the dining room staff. Given this is a complaint on many reviews on here from last season it is disappointing management have not addressed this. Dinner was slightly better but still not great. - running out of food within an hour of starting service and not replacing it. Dinner runs from 6.30pm to 9.30pm - all food items should be available for the full dinner service. Twice my son wanted the bolognese with his pasta and it was all gone when we arrived before 7.30pm and were told there was no more. In the mornings the fruit salad was gone early and only 1 day did I see it replaced. - numerous mornings only 1 coffee machine was working for the whole dining room meaning a long queue just to get a coffee. There was coffee in a container but it was awful. - no hairdryer or coffee making facilities in the room. This should be basic for an alleged 4* hotel. Yes the rooms are very small but you can see that from the pictures before booking. I certainly would not rate this hotel close to 4* compared to many other 4* hotels I have stayed at.