DoubleTree by Hilton St. Paul East

Not what I expect from a Doubletree… Old hotel with a facelift… pool was down… outlets are so old you can’t use, paint peeling, ants, unknown splatter pattern of black tar?; batteries dead in the remote and the hotel didn’t have any to replace it… this hotel is not downtown… why are we paying for parking?!? The website photographer definitely deserves a raise

I liked how it was close to a highway exit, made it convenient for my trip but otherwise it wasn't bad. Maybe a little noisy with being next to a highway but that's expected!

Outstanding. Staff was patient polite and professional and very helpful Has an amazing stay

No sleep for the wicked !! The staff was great !!! Very friendly and helpful. We were a little mislead about breakfast which is fine since we found the best place in St Paul to eat. The beds were a little to hard for my likings so for 5 nights I got very little sleep and survived. Next rime I will make sure I go to Drury.

Lack of good English tea bags. Sullen housekeeper who brought some to room. The check in receptionist was a redeeming feature, warm, welcoming & kind. There appeared to be some rather unsavory characters lurking around entrance that really put me off. drinking & smoking. Also the room temperature was freezing, no response altering temperature & so loud I could not sleep despite my head under the pillow very uncomfortable!. I would not stay there agIan, not a good experience. Supposed to be handicapped room, but no bars near toilet & I struggled to get off seat, only one safety bar at one end of shower, not at all a good handicap bathroom!

Renee at the front desk is amazing! Helpful, accommodating and informative! She helped us out when there was a small situation with not having the room we reserved because they were so booked and she was able to reserve our room on the same floor as our family who was traveling with us. The gentleman at the front desk was also very kind and friendly but we didn’t catch his name. The staff in the restaurant, for breakfast, were also very friendly and accommodating, as well. Very sweet employees were on staff during our long weekend. The rooms were clean and stocked for our stay, the bed comfortable and had a full size couch/pull out bed. They have a shuttle that will take you anywhere within a 10 mile radius (which is a small hiccup because the airport and Mall of America are a few miles outside of that). We used the shuttle 2 different days to take us to the music festival we were there for and both gentlemen were very kind, friendly and safe drivers. The kids reported the pool was on the small side but not many are there specifically for the pool, so it’s a nice bonus to even have one and a hot tub. Despite the hotel being full, it was still quiet and our sleep was never disrupted. We stay at Double Tree Hiltons a lot when we travel and we were pleased with this one, too. Thank you again, Renee!!