Hôtel Mas Valentine

We were a group of 12 golden age friends. This 4* star hotel has no lift and upon arrival there was no one to help us with the luggage. The air condition in the rooms had been disconnected and upon opening a window we had an attack of mosquitoes in the rooms. Following our request, the management did agree to connect the system but disconnected it again on our last night. During the day there was 1 nice girl at the front desk but she was unauthorised to cater to even the smallest tequest (such as, hangers..) From 19:00 on, there was no employee at the hotel (which is out of the town center) and no phone number available to call in case of emergency. The hotel garden is nice with tables and chairs to relax and enjoy the surroundings, but it was so dirty and neglected, that the last thing one wanted was to sit there. In short, though the hotel looks nice, I recommend to keep away from it. to.

We were lucky enough to stay at the lovely Mas Valentine to celebrate my husband's 70th birthday. The rooms were immaculate, large and welcoming. Deep baths, powerful showers and comfortable beds. The staff were truly exceptional, they coped with my endless changes of dates and requests to accommodate 17 of us in 9 rooms. They were so helpful and truly went "the extra mile" every day of our stay .... we cannot thank you enough for making this such a special holiday for all of us.

We were disappointed with Mas Valentine and consider it to be considerably overpriced compared to stays in similar properties in Provence. Whilst the staff were lovely and the building itself is gorgeous, the premium price is not matched with the level of comfort, quality of room/linens/finishes etc. The ingredients offered for breakfast were standard supermarket fare, again not matching the price charged. Overall, it lacked ambience.

Amazing structure for a relaxing stay close to beautiful St-Remy de Provence which is absolutely to visit and lots of good restaurants Beautiful room, nice swimming pool and jacuzzy Very good breakfast with quality products

As other reviewers have suggested this is not really a hotel as you cannot get a meal in the evening and there are no staff in the building after 7pm. Is the 4 star status self-styled? I think the rating system is different in France. Nothing too significant to add to the pros and cons described by other guests. Pros: there is an excellent pool (water a little cold still in early summer) and a spacious area beside it for lounging; also a delightful seating area to sit and eat breakfast outside. Cons: there was some traffic noise, though it was not too intrusive. All the roads were busier than I expected around here. Until the last morning of our stay, when some nectarines and apricots appeared, the fresh fruit available at breakfast was uninspiring. Disappointing when you see the beautiful fruit for sale round about. The property was a short drive from town and we found some handy free parking about half way. A walk all the way would be possible but would be along main roads for a good part. We stayed in a junior suite which had its own entrance to the side of the main building. There was no doorway to the main building itself and although the room was good it had perhaps a slight chalet type feel because of this.There was a small private space outside the room enclosed by a hedge but the area lacked the atmosphere of the main outside seating area described above. My only real criticism is that for me the price of a stay was just too high for what was on offer. There was no discount for a multiple night stay (as you are likely to get in a hotel), and even though I can gauge this is not a cheap part of the world to stay in, overall I felt the property did not quite live up to the price tag it came with.

My daughter and I were traveling to Provence for the first time and we were so happy we chose Mas Valentine which is beautifully situated in the lovely town of St. Remy de Provence. Vanessa was extremely helpful with restaurant recommendations and ideas of sites to see in and around St. Remy de Provence. We thoroughly enjoyed our stay!