Cit'Hotel des Messageries

Expérience parfaite ! Emplacement idéal pour explorer à pied tous les sites touristiques. Le personnel est amical et le petit-déjeuner est excellent. La chambre est spacieuses.

We were due to stay in Royan and had a last minute change of plan and found ourselves in Saintes at 19:00 with no hotel, a car, 2 bikes and very little French! I phoned this hotel and was greeted by a lovely, warm, helpful lady who could not have been more helpful if she tried. We booked the room arriving 30 minutes later. The hotel is ideally located just off the main road on a quiet little street near to the river. The next 30 minutes and the help the lady gave went above and beyond; I was precious about our bikes and where they could go; she could not have been anymore helpful. We tried her patience with everything and she helped with a big smile; Customer service very rarely found these days anywhere! The room was small but had everything needed for a comfortable night. Breakfast was lovely; freshly boiled eggs!!! Nespresso machine to make the best ever coffee! Lovely bread for toast! We have been lucky enough to stay in some of the best hotels in the world; this however is right up there if not better because of the people. Just perfect!

Used this hotel as a stop off enroute from Spain to Brittany, . The hotel is located in the heart of the city, close to the river and very easy to find and sign posted. Significant work has been undertaken to turn this venue into a hotel. The hotel is excellently maintained, stylishly decorated and the rooms were spacious, extremely clean, with very comfy beds. Staff were very friendly and professional. Breakfast was a slight disappointment, only a continental breakfast is offered. Secure parking was a real bonus. Pleasantly surprised by the hotel and the very pretty town of Saintes. Will certainly stay here again when travelling through France.

The hotel is located in the middle of the city in a pedestrian area, and the rooms are very calm and quiet. They offer private parking but there is also public parking within walking distance. The riverside and the city park are 2/7 minutes away, respectively. Saintes was a lovely find, and this hotal a gem within it.

Lovely hotel in the centre , so very convenient for restaurants, and the historical trail. The room was excellent with tea and coffee and a drinks fridge. The bed was confortable and it was nice to have an extra armchair. We were grateful for the air conditioning as it was very warm during our stay.

This should be described as a Bed and breakfast rather than hotel, no lounge, only breakfast, no bar, and reception empty at one time when we needed access to garage. Convenient parking, but difficult to locate until found reception to ask. Really didn’t appreciate disable room!