Jet over Hotel

Cost me and my lil family of 4, 1600 for 5 nights but absolutely disgusting with poor service. I wouldn’t recommend it to anyone else at all! When we checked in, there were only 3x towels two days later we asked them to serviced/clean our room they took the dirty towels and left 1x clean towel and a bathroom mat together on our bed absolutely filthy and disgusting. The walls were mouldy and so as the bathroom , beds were so uncomfortable with broken lamps and stains on the sheets. Every morning we would wake up to see lil tiny brown pieces coming off the wall and the ceiling as it is covered with mould. Never let them in to service your room no matter how long you stay, always remember to take your own towels or count the towels they give you, as they seem to find extra money by accusing customers of any missing towels even though they have collected it when they service the rooms. Tell me why a disgusting small room upstairs cost me, my husband and our kids 7& 8 years old 1600? At first they said 1200 but, when we arrived to check in they asked for 400 more? My other family of 7x adults with my baby niece were staying at the villa by the sea and we checked in the same day only cost them 1200? Bruhhh make it make sense. I’ve just wasted one star on you! I would’ve given 0 if I could.

Absolutely disgusting place. I had to stay there for one night due to work arranging this place as mistake. It's an old and run down hotel with a good ocean view. There's a section called the mall rooms which are smelly and dirty shoe boxes. Dirty walls and doors, broken lamps, dirty old bathroom. When I entered the bathroom, I discovered that the celling was covered with mold. See the picture I have shared. This os a total health hazard. When management came in to see the bathroom, I also commented on some kind of brown powder on one of the beds, and they said it was coming from the celling... Termites?! They upgraded me to one of the villa in front of the sea. Really nice view, but ordinary, cheaply made villas sticking of toilet cleaner. Appreciate management's efforts. Just avoid this place and go somewhere cleaner and well maintained. I would have given them 0 stars but one is the lowest option.

We loved our stay! Our room was comfortable and clean. Take dive rings for the pool if you have kids! The free breakfast each morning was delicious. Not everything was available on the restaurant menu and a couple of times the shower had no water. This didn't upset us, it only added to our experience. The staff were friendly and helpful.

There was so much wrong it is almost too hard to start 1. on check in they raised the price $40 when we showed them the reservation at the lower price we were told that the owner put the price up for the 1st of the month but hadn’t updated the site. 2. While checking in the receptionist took 2 other calls and left us to answer a 3rd staff query 3. No wifi 4. Room dirty and still wet from attempted cleaning 5. Restaurant was sold out of all but 3 items on a 30 item menu 6. Waitress was rude and had an attitude. 7. Ordered a hamburger and club sandwich… both came with some sort of salmon spread…was inedible. Lovely location…but do yourself a favour…go elsewhere

Staff were really fantastic but unfortunately that’s were it stops Mall Rooms need attention starting with ripping up the carpets full renovations needed we had no hot water for 3 nights and I feel rooms should be serviced everyday not on request. I also was very annoyed at getting charged $25 Tala for one of our family members to swim in your pool then being told they were cleaning it and would reopen at 6pm so she didn’t end up swimming after all… This hotel could be amazing as location is awesome.