Gästanvändare
9 juli 2023
We arrived Wednesday July 5th and all the staff looked really nice. The hotel is nice even if I was expecting an equipped beach of the hotel, on the contrary there was a public and free beach nearby. The staying was good except for my son that got sick with a very bad cough, he was coughing so much that one of the client that had a room close to ours complain to the front desk. The next day I decided to go back home, and ask if we could meet half way for a partial refund in order not to be charged fully for the other three nights paid in advance but that I was not able to do for medical issues. The reception at the front desk said that the staying was already paid and that she would have asked to the director, but she has never got back to me. I bet they probably found someone else to stay in that room given the high season, so I was hoping for at least a partial refund , but nothing came from their side, making the experience kind of disappointing. The location is far from the ferries and all the major venues.
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