Salisbury North Bishopdown

Very convenient location but the restaurant next to the hotel is certainly not up to the standard expected. Fortunately the hotel is near to the Centre of Salisbury and you can easily find a good restaurant for dinner there

Good parking, easy access to city and surrounding countryside, Stonehenge etc. Reception is not always available, which is a pain if you need something. The receptionist who booked us in was rude and unfriendly, which is unusual for this hotel. I had to clean the bath as hairs and a scum ring, so clearly had not been touched, also dusty. The single sofa bed had not been turned over to the bed side, and when we turned it over, a wooden hangar was under the mattress, random!

Upon arrival I was carrying my 8 month old baby in one arm, and was pushing the buggy loaded up with our belongings with the other arm. The young female receptionist proceeded to tell me we were on the first floor and there’s no lifts in the hotel. I explained that was clearly not going to be possible given I was loaded like a donkey and already struggling to get around. She took issue with this and was very abrupt and curt here on out. She gave me a new room on the ground floor and then watched me struggle to get through the door without offering any assistance. When I got to the room there was no travel cot in there so went back to ask about this. She rudely told me “as you have chosen to change rooms, you will have to wait”. I then went to get some dinner from the in-house restaurant. The rude receptionist then started serving us and upon delivering the food asked if everything was ok. I told her “not really as it’s all microwaved”. She laughed and walked off. The manager tried to justify this girls rudeness due to her ‘being young and inexperienced’ and accepted that ALL of the food is microwaved but it’s “of good quality”. £12 for a macaroni cheese that hasn’t even seen a grill. Absolutely disgusting. FYI - The breakfast was no better. For the hot food there was only beans, sausages, bacon and fried eggs. The fried eggs you could have killed someone with, they were as hard as bullets. We’ve stayed at some really good Premier Inns but this was by far the worst.