Hotel Best Los Angeles

Not for a good movement

Un hotel muy bueno en Salou. Recomendado. Está en la zona de Capellans.

Hôtel propre bien situé ! L’accueil de Madu est top ! La chambre propre bien nettoyée . Seul bémol des remontées d’odeur d’égout dans la douche à corriger ! Les gens ne respectent plus personne ils claquent leurs portes et courent dans les couloirs à 7h du matin pour aller prendre leurs petit dej .

We booked an affordable all-inclusive hotel in Salou for a short getaway. The first impression was decent: the reception staff were efficient, and we received our room on time, along with two keycards and blue wristbands (which became relevant later). Our room was located on the ground floor (technically floor -1), which turned out to be a quiet spot, away from the pools, entertainment, and street noise. The room itself was small but functional. It had a double bed, two chairs on the balcony, a basic linen closet with limited and impractical storage, a small fridge, and a safe. The bathroom was cramped, and sitting on the toilet was awkward due to poor layout. The sink area had limited space for toiletries, and one of the lights was broken. That said, the shower was decent, with a detachable head and solid water pressure (although the spray was very concentrated due to clogged holes). The bed was surprisingly comfortable—I slept well. The air conditioning worked very well, but only when a keycard was inserted and the window was closed. The AC cooled the room quickly and could get it extremely cold if desired. One issue: the AC unit’s remote only works at very close range. The outdoor AC unit also blew hot air directly onto the balcony, which wasn’t ideal for sitting outside. Food was the biggest letdown. For an all-inclusive hotel, we expected better. The quality was poor, options were limited, and items weren’t replenished quickly. If you arrive late, you might miss out. Long queues to enter the dining room were common. Sitting inside was chaotic and loud due to many children, so we preferred the terrace. Wine and cava were often substituted with cheaper alternatives, despite being listed on the menu. Dry cava? Always substituted with a sweet one. Service staff often struggled with communication, and this seemed to be hotel policy rather than occasional miscommunication. A strange rule was the need for a green paper card (with your room number and stay dates) to enter the dining area. Just stating your room number wasn’t enough. This was the first time I’ve seen such a system. Pools were good overall. Two main pools and two whirlpool-style pools offered plenty of space, and you didn’t need to reserve loungers early. Some umbrellas provided shade, and one of the pools had a bar nearby. Great for kids, though that also meant it wasn’t exactly peaceful. Pool towels were available for a refundable deposit (€5 each). Now, about the “all-inclusive” aspect—it was misleading. Snacks and basic ice cream are free, but branded chips (e.g., Lay’s) cost money. Pizza slices were €9. Ice cream shown on the large promo boards around the pool was not included. So yes, you’re wearing the blue wristband, but still paying for many items. There are also guests with yellow wristbands and some without—likely different package levels—which makes the all-inclusive aspect feel less “inclusive.” The hotel’s location is very convenient: in the hotel district of Salo

Memory foam pillows are a bonus. Air conditioning was great as we had a scorcher while here. Staff were warm and friendly. Not too far from the centre. Few minutes walk to the beach. Close to all amenities.

We stayed at Best Los Angeles from 26th June to 3rd July for a family holiday, and while the location was great close to everything you need – sadly, the hotel didn’t live up to expectations in several key areas. We had booked a double room, but were given a single room on the ground floor at check-in. We had to request a room change, which was a bit of a hassle, though check-in itself was otherwise okay. Cleanliness around the hotel was generally good, but the pool was always full of dirt and leaves from the surrounding trees, which was a shame. The rooms were tidied daily, but it didn’t really feel like the bed sheets were being changed, which made us question the thoroughness. Unfortunately, the staff service left a lot to be desired. It felt like the hotel catered more to other nationalities, and as English-speaking guests, we really struggled with communication even when we tried ordering drinks in Spanish, we still weren’t understood most of the time. The buffet was honestly the biggest letdown. The food was always cold, bland, and very repetitive lots of fish and pork, and not much else. Even the “themed nights” didn’t match their supposed theme, and after a couple of tries, we just chose to eat out most nights. On the plus side, the location is fantastic close to beaches, shops, and restaurants but overall, this hotel didn’t work for us, and I wouldn’t recommend it, especially for British families.