Hotel Cocoon Salzburg

Hair found on the towel upon checking. Floor feels sticky, No amenity in the room at all, no kettle, no water, no fridge, only 1 bench, no table or chair or luggage rack as well. Staff are friendly and helpful, can ask for in room slippers. Kettle, water and microwave at lobby, which makes life inconvenient for guests to go down to get it. 3 mins walk to main station.

1st thing first - the location of this hotel is 2nd to none as it is just across the Salzburg main train station and the main bus station. Moving around is hence super convenient. There is also a supermarket that opens late at the train station for grocery needs. However, room wise, we have a room for 4 and the room is really really tiny. With 2 beds, one of which is the sofa bed, there is hardly any space left. Amenities in the room can also be improved. For instance, there is no kettle provided in the room. You have to go to the lobby to use a common one. No fridge in the room. No housekeeping unless you ask for it. No coffee and tea provided. Only 2 cups in the toilet. It's the little things that are missing that would have made this a really nice place to stay. Parking is at 21 Euros per day. Pretty reasonable I would say. If you are for convenience to public transport, this is very much it for you, but comfort is lacking.

The hotel, services, and location were great! But there are no fridge and water in the room, also no kettle.