Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg

出行前我讓攜程的客服幫我再把海外訂單都確認下，因為我們帶小朋友，很多房間都訂了沙發床，客服説衹要有確認號就沒問題，事實上還是會出問題。比如前台説你衹訂了一個人的房間，我出示確認函顯示兩大一小，搞了很久才勉強同意幫我們鋪沙發床。如果事先再確認好可以省很多事。 酒店本身有上百年的歷史，在老房子裏重新裝修過，很有歐洲宮廷奶奶風，套房面積闊綽，還加了了自動馬桶蓋，在歐洲很難得。 床品和布草都挺舒服的，就是行李太多不好拎上樓，內部蜿蜒曲折。備品用的是bredo，香味好聞。 早餐不算豐富，乾巴白人飯，鮮榨橙汁好喝。 服務算奧地利地區比較nice的，英語交流沒問題。

非常好的一家酒店有情調

Excellent hotel in alpine chic, furnished with antiques. Excellent location in Getreidegasse, allowing for immediate exploration of Salzburg’s Old Town and walking to Festspielhaus. Excellent breakfast and recommended lunch. Bar also recommended.

Can't say enough good things. Great staff and very helpful. Received an upgrade to a one bedroom suite for my Bonvoy status. The room was very large with a very comfortable bed and pillows. The bathroom is very luxurious and spacious. loved the warm floors, bidet and towel warmer. The in-room coffee maker is pretty fancy and needs to have instructions next to it on how to use it. The one disappointment in the room was the sofa. Extremely uncomfortable to sit on. Also, the AC only goes to 18degrees C. Personally we like it cooler. The beauty of the hotel let us overlook the temp. and go with being a little warm at night. Love the fact that there were motion sensor lights under the night stands, large mirrors and bathroom to help guide you at night if you got up out of bed. Sat at the bar a couple of times for drinks. Nice little bar and nice bartenders. Ate in the main restaurant. The food was excellent. Had the schnitzel. Not sure what its supposed to taste like since i have never had it before but it tasted really good. Had a nice Austrian wine. After you check in, everyone in the hotel will know you by name and greet you by name. Everything you would expect from a luxury hotel. Would definitely stay again if in the area. The location is right on the main street in old town.

Excellent service, beds are fantastic, authentic details everywhere in the room to the food to the old school 1lb brass key. Love this place. You feel at HOME almost immediately. Everything is done to the max including a delicious breakfast!

Great location in old town. Excellent service. Good breakfast buffet. All the staff have been very friendly and helpful. Comfy bed. Lovely bathroom with heated floor (in our suite). It’s a little funky to get around, but it is a 600 year old building.