För att säkerställa att de betyg som visas är äkta räknar vi inte bara ut ett genomsnitt. Vi tar även recensionens trovärdighet och gästens vistelsedatum i beaktande för att fastställa det slutgiltiga betyget.
Verifierade recensioner
Läge och interiör2.4
Bekvämligheter2.0
Service2.0
Renlighet2.1
Filtrera efter:
Sortera efter:
Alla recensioner(27)
Positiva recensioner(22)
Recensioner med foton/video(2)
Negativa recensioner(5)
Jose A
Rum i queensize med två queen-sängar
Bodde på mars 2024
Familj
2 recension
1.7/5
Publicerades 1 apr. 2024
There were insects and housekeeping did not take place not even once, I stayed 3 nights. Terrible, don’t stay there
Översätt
Jayway
Rum i queensize med två queen-sängar
Bodde på sep. 2023
Par
19 recension
5.0/5
Enastående
Publicerades 3 sep. 2023
Good for kids , good for couples
Översätt
Mari Angelica Hinojosa
Rum i queensize med två queen-sängar
Bodde på sep. 2022
Res med vänner
1 recension
4.0/5
Mycket bra
Publicerades 23 dec. 2022
The room super comfortable and very clean. Smelled really good and the hotel lobby as well as outside around the property was very clean also. The staff was very nice and friendly and the price was awesome. Would definitely stay here again.
Översätt
Gästanvändare
Kingsize-rum – rökfritt
Bodde på maj 2022
Par
1 recension
4.0/5
Mycket bra
Publicerades 13 maj 2022
The employee he was nice, haven't tried the food but will tomorrow morning I will
We got a suite and we were amazed at the size of the hot tub in the room! It could definitely fit 3-4 people so plenty of fun and relaxation! Staff was very accommodating and King size bed was very comfortable! Definitely need new pillows but we asked for more and received them. Would definitely recommend for the price alone!
Översätt
Svar från boendet: Dear Guest, Thank you for your fantastic review! We're delighted you enjoyed the spacious suite and the large hot tub. It’s great to hear our staff provided excellent service, and we appreciate your feedback on the pillows. We look forward to welcoming you back for more fun and relaxation at a great price! Sincerely, Hotel Manager
Joe M
Bodde på aug. 2023
Familj
1.0/5
Publicerades 8 aug. 2023
Avoid at all costs! I reserved a room with Hotwire. When I got there they only had one room and it was a smoking room. I asked how bad it was and they let me see it. When I opened the door, the smell was bad, but there was a bunch of debris on the floor (chunks of drywall, metal pieces, and wooden chips). I don't know why this was there, maybe someone tried to break down the door. When I showed the person at the front desk he said he would honor a refund if I requested it from Hotwire. After several days of working through Hotwire, I was finally told that the hotel wouldn't give a refund since I was a no-show, despite that I had a photo of the room with debris in it (proving I was there!!!). Hotwire said the hotel won't refund so they also won't give me a refund per their policy. My new policy is to never use Hotwire again! Avoid this place and avoid Hotwire. The photos on their website have to be from at least 20 years ago. This place is a zero-star hotel. Seemed to be in a bad area also.
Översätt
Svar från boendet: Dear Guest, We deeply regret the experience you had during your stay. Your concerns about cleanliness and safety are unacceptable. We take this feedback seriously and will investigate the issues you raised. We appreciate your honesty and hope to improve in the future. Thank you for bringing this to our attention. Sincerely, Hotel Manager
michaelsK3075PK
Bodde på aug. 2023
Ensamresenärer
2.0/5
Publicerades 4 aug. 2023
The same guy checked me in and out. Was super nice super kind The room was not cleaned well Carpet very dirty mirrors were dirty Bedspreads had stains Chair was dirty and had holes The door had been forced open it looked like from the frame There were stains on the door that looked like brownish streaks One light in the room was out I ended up leaving a few hours after check in I added a few pics I have more
Översätt
Svar från boendet: Dear Guest, Thank you for your feedback. We're glad to hear our staff provided excellent service, but we sincerely apologize for the cleanliness and maintenance issues you encountered in your room. Your concerns will be addressed with our team to ensure improvements. We appreciate your insights and hope for a better experience in the future. Sincerely, Hotel Manager
Gästanvändare
Bodde på okt. 2022
Affärsresenärer
1.0/5
Publicerades 3 okt. 2022
Upon recommendations through Priceline, we booked this hotel for 2 nights. Front desk asked for an additional $60 deposit. Upon going to our room, we noticed parking scarce because there are lots of construction trucks that take up several spaces. Below us, we noticed the hotel door was open and there were men smoking, drinking and staring at us, and beer caps and empty beer cartons were littered all over the steps. I also noticed there is also A “Love Erotica” establishment behind the hotel. Upon entering the room, the door had a large gap in it when I tried to shut it, and furniture appears to be chewed on with stains on the bedspread. After hearing a noise, I see a man standing outside. I called Priceline and they said the manager would be in, so call back in 30 minutes. We left the room and to feel safe, we went back to the lobby where I waited the 30 minutes and then, the front desk employee, Sam told me no manager was coming in. Priceline said they were lying and to leave. I drove around at 11:30 at night trying to find a safer hotel. Priceline nor Quality Inn medical city San Antonio will refund my money! Neither company cares about service received, only my money! This is the first hotel review that I have ever written as I hope to save someone else time, money and headache! I will never trust or use Priceline or Quality Inn again especially the Quality Inn Medical City San Antonio!