Gästanvändare
15 januari 2025
Not a 5 star hotel as advertised & not worth the high prices charged. The location of the hotel is very good, far enough away from the traffic & crowds in the city centre, but easy enough to access sites easily with a car. The breakfast buffet was good, (though the coffee, American & espresso was just fair), and it was nice to sit outside. We had a beautiful view of the lake from our room, & the beds were comfortable. Those were the positives. Lots of negatives though. The rooms & facilities are not well maintained. The carpets through out the hallways & rooms were threadbare & stained. The shower went from hot to cold during use. There is no real air conditioning, just what they call “ air refrigeration “ which did not sufficiently cool the room, & there were no screens on the window, so if you left them open insects flew in. The pool area was a complete mess: few loungers, & what they had were ripped & worn. No pool towels to be found. The pool was filthy, with tons of debris in it. For some reason, on a very hot day, the glass retractable door of the pool area was kept closed, so if you wanted to enjoy the shade, you had no fresh air. The hot tub was actually disgusting, there was so much scum floating on top & the water was cloudy. Overall, very disappointed with the hotel, would not recommend it at all.
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