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Verifierade recensioner
Läge och interiör4.1
Bekvämligheter3.9
Service4.1
Renlighet4.3
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Alla recensioner(137)
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Utmärkta rum(9)
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Negativa recensioner(7)
Mohammed
Den Guest Room King Bed
Bodde på aug. 2024
Familj
1 recension
2.2/5
Publicerades 4 sep. 2024
I had a terrible experience during my stay at a Hilton hotel in San Diego. I booked a room for three nights, but the bathroom was far below Hilton’s standards. On the second day, the hot water stopped working, and despite their attempts to fix it for two hours, they were unsuccessful. This forced us to move to a new room without any apology, disrupting our plans and requiring us to reschedule appointments. Additionally, when we returned to the parking lot in the evening, the key didn’t work, and after multiple unsuccessful calls to the help bell, the staff at the lobby hung up on me before I could finish explaining the issue. I am extremely disappointed with the service and will avoid Hilton in the future.
Översätt
Nam Duck
Hög våning med två Queen Size Bed Room
Bodde på apr. 2024
Par
7 recension
4.0/5
Mycket bra
Publicerades 7 maj 2024
Location was reasonable if you drive. Parking a bit expensive though.
Översätt
Fiorella
Rum med 2 queen size-sängar
Bodde på feb. 2024
Familj
1 recension
4.5/5
Utmärkt
Publicerades 2 apr. 2024
Easy checking in and out. The room was spacious enough for three people.
Översätt
Simone Araujo
Den Guest Room King Bed
Bodde på okt. 2023
Par
6 recension
2.0/5
Publicerades 25 nov. 2023
Terrible and poor service. Wrong information about the rooms, I requested a room with bathtub and I was informed the hotel doesn’t have rooms with bathtub. The next day I was at the front desk and a room with bathtub was offered to a guest. Safe box was not working properly and causing issues to leave my stuff inside the room.
Definitely I do not recommend this hotel.
Översätt
Gästanvändare
Rum med 2 queen size-sängar
Bodde på maj 2024
Par
15 recension
3.7/5
Publicerades 19 juni 2024
Clean and nice room
Big TV
Översätt
Gästanvändare
Högt golv King rum med bäddsoffa
Bodde på okt. 2022
Par
1 recension
2.7/5
Publicerades 30 nov. 2022
No hot water in the morning of checking out. They did not notify us regard to the hot water. I stood in the shower for 45 minutes for hot water that never happened. Stain twelves and pillow case. Sheet are so old that goodwill will not accept it.
They should take name of Hilton off and called hostile.
When all issue was mentioned to front desk, they gave us a free parking, $19 value😡😡
Översätt
Gästanvändare
Högt golv King rum med bäddsoffa
Bodde på mars 2023
Ensamresenärer
1 recension
1.2/5
Publicerades 29 apr. 2023
I booked Hilton San Diego thinking that is a brand name and that my stay will be amazing. On the contrary,
1. When I called the front desk 3 out of 5 days of my stay to provide a bottle of water at 7 am, they asked me to come downstairs to collect it and said they do not have staff for the same
2. They hardly have any vegetarian/vegan breakfast options which was a bummer
3. Even after calling the front desk/asking the receptionist to have my room cleaned during the day, the room was as is when I came back to the hotel. This happened thrice out of 5 days
4. The front desk staff was not polite at all and didn’t know even to have a smiling face
5. Pool area was closed. I really wanted to enjoy the sun hence booked a hotel with pool area but sadly, it was closed
6. I had booked a King Size Ensuite around a month back, however they gave me 2 queen sized beds. When asked about it, they said that they are sold out. How can they sell off rooms when they know a pre-booking is already in place?
7. There is no coordination amongst staff at all. Had to repeat same thing over and over again
In short, my stay at Hilton was pathetic.
Översätt
Gästanvändare
Den Guest Room King Bed
Bodde på okt. 2022
Affärsresenärer
4 recension
4.2/5
Mycket bra
Publicerades 24 nov. 2022
I was charged parking fee the fact was that I did not drive car and just took Lyft and Uber during my stay.
Översätt
Steven1959
Översta våningen King Size-säng Rum med Bäddsoffa
Bodde på okt. 2022
Affärsresenärer
5 recension
5.0/5
Enastående
Publicerades 19 nov. 2022
Good service, location is acceptable
Översätt
E. Hiemstra
Översta våningen King Size-säng Rum med Bäddsoffa
Bodde på aug. 2024
Affärsresenärer
6 recension
4.5/5
Utmärkt
Publicerades 20 sep. 2024
Geen problemen en geen klachten. Ontbijt buffet was wel steeds het zelfde, na een week verveeld het wel een beetje.
Översätt
S...
Rum med 2 queen size-sängar
Bodde på juni 2024
Ensamresenärer
9 recension
5.0/5
Enastående
Publicerades 3 aug. 2024
Отель прекрасный ,очень удобное расположение ,не нужно искать где покушать ,кухня вкусная ,сотрудники ресепшена и бара приветливые . Я не успевала допить вина ,так мне уже наливали )))