Sheraton Mission Valley San Diego Hotel

I had a very frustrating experience at this hotel. They charge a $500 deposit, which, combined with my total bill of $1,000, exceeded my credit card limit of $1,300. As a result, I could only pay for 4 out of the 7 nights, totaling $790. My friend had to cover the remaining 3 nights, but his card was charged $1,600! The hotel’s receipt logic is very confusing; it’s unclear how much was charged to each card and what those amounts correspond to. After checking out on October 18, I was told my payment would be refunded, but as of today, November 2, I still haven’t received any notification regarding the refund. This has been an extremely disappointing and stressful experience. If you’re not concerned about high deposits and the potential for delays in refunds, you might feel comfortable staying here. Otherwise, I would recommend looking for a different hotel.

Very quiet and clean.

Midge was amazing. Because of her, I signed up to be a member

Hotel was in an idea location, very close to shopping, eating, and other popular San Diego attractions! Hotel receptionists in person and on the phone were very rude but other than that it was a pleasant stay! Room was clean and did the job!

Great location central to everything

I like it but the room are small