The Jay, Autograph Collection

Wow! I wasn't sure what to expect, as I used a points redemption and chose the hotel based on location. Check-in was wonderful, and I felt valued as a Titanium member. Received an upgrade to an AMAZING view. Hotel was super quiet and well decorated. Bed was comfy. Only complaint was valet. I wasn't told that the valet was not on site and the text service did not work from 12am-6am--we had a 7:30am flight out of SFO and had to wait 20 minutes to get our car which caused a little unnecessary stress. Other than that, this hotel is a hidden gem!

Hotel is a bit pricey but, the rooms and hotel itself are excellent. The view is awesome, location is walking distance to two BART stations, the Embarcadero and Ferry landing. Hotel staff and service were awesome. We had a great time at the bar for happy hour and loved our stay.

This newly renovated Autograph hotel is definitely a gem in the heart of downtown San Francisco! Marriott did an amazing job transforming this hotel into a modern & sophisticated hotel. The decor and atmosphere are both sleek and inviting and the sleeping rooms are large and comfortable with stunning city views!! The service was excellent! I was greeted at the door by Orlando and Nehiad provided a smooth and pleasant check in experience. Esau served us in the lounge later that evening and was great! I look forward to staying here again, as it is located in the financial district making it easy walking distance to all the great San Francisco neighborhoods!

There are so many great things to say about The Jay (which some might remember as the old Le Meridien) - where to begin? It's in a great, kinda secret location in the FiDi (keep your eyes peeled). When you walk in you'll be greeted by beautiful designs by Ruth Asawa. The checkin and main restaurant are on the 3rd floor. The service is impeccable all around. The Third Floor restaurant is not only delicious and beautiful but there is a GIANT patio and they also feature a happy hour - two things that are very hard to find in SF! This is where you get your all day meals. They have a "fancier" restaurant downstairs and outside of the hotel that we didn't love, but we ate most of our meals at the Third Floor and were happy. I recommend the "Omakase" plate for breakfast/lunch (not traditional sushi omakase but has delicious miso-braised cod). Everyone was so nice and accommodating (I'd recently had surgery so needed extra help and I'm sure they were happy to see me go LOLOLOL). I would gladly stay here again and highly recommend it!

The ambiance was amazing. The view of the Bay was spectacular. The bed is comfortable, it felt like home. The location was close proximity to restaurants and shopping. The staff is very friendly and helpful. Thank you Ms. Vicki and Jennie for amazing experience. We will definitely book again for our next visit.

This was our first time at The Jay, and we loved it. We were there only one night to attend a wedding and were sorry we didn't stay longer. The hotel is located in a great part of the city, within walking distance of some great restaurants and bars. The hotel itself is lovely. It exudes quiet luxury while also being very comfortable. The staff are exceptionally friendly and helpful. We felt very at home there. We will definitely stay there again the next time we are in San Francisco and would recommend the hotel to anyone visiting the city.