Axiom Hotel

Overall, the hotel is just average. During exhibition periods, the room rates are exorbitant—around CAD 340 per night—whereas on regular days, they’re only about CAD 100 a night. The only bright spot was the excellent female black receptionist at the front desk; her friendly demeanor, professionalism, and positive attitude truly stood out. Additionally, the white receptionist on duty during the day was also very pleasant and efficient. Unfortunately, my experience was marred by another staff member—a stocky, overweight black man—whose attitude was extremely aggressive. When he was the only person at the front desk, he even glared at guests with a threatening look. Despite the lateness of the hour, he checked me in and provided me with a room. However, upon entering, I discovered that the comforter and bedding had clearly been used, as if someone had just checked out. To make matters worse, when I asked him about the availability of slippers, he brusquely told me to go downstairs and find them myself, complaining about the hardships of his night shift. Although I remained polite, his rudeness was undeniable. More significantly, the room was filled with a strong odor reminiscent of freshly renovated rubber, making it difficult to breathe. Every morning, I had to spend nearly half the day just trying to catch my breath, as the overwhelming smell left me feeling short of breath and suffocated. In summary, while the hotel has its moments with some excellent staff, the overall experience is marred by inconsistent service, unclean conditions, and an eerie, unsettling atmosphere. I cannot recommend this hotel to anyone seeking a comfortable and hygienic stay.

Great location, close to the MRT station and Ding Ding tram stop. The staff is friendly and provides excellent service. The room is clean and well-maintained. A highly recommended hotel!

The location is excellent and the transportation is convenient :)

A comfortable and decent hotel. Once you enter you hit a cafe instantly which is super confusing. The reception is way in the back and could be better signposted. The resort fee is extremely expensive for what the hotel is though.

Very convenient close to Powell Station. Down side is night time there are many homeless around that area.

Great location, very clean and well done. Large rooms with a nice bathroom