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Verifierade recensioner
Läge och interiör4.4
Bekvämligheter4.0
Service4.4
Renlighet4.4
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K
Nano Queen Size-säng
Bodde på feb. 2025
Affärsresenärer
7 recension
2.5/5
Publicerades 24 mars 2025
Overall, the hotel is just average. During exhibition periods, the room rates are exorbitant—around CAD 340 per night—whereas on regular days, they’re only about CAD 100 a night. The only bright spot was the excellent female black receptionist at the front desk; her friendly demeanor, professionalism, and positive attitude truly stood out. Additionally, the white receptionist on duty during the day was also very pleasant and efficient.
Unfortunately, my experience was marred by another staff member—a stocky, overweight black man—whose attitude was extremely aggressive. When he was the only person at the front desk, he even glared at guests with a threatening look. Despite the lateness of the hour, he checked me in and provided me with a room. However, upon entering, I discovered that the comforter and bedding had clearly been used, as if someone had just checked out.
To make matters worse, when I asked him about the availability of slippers, he brusquely told me to go downstairs and find them myself, complaining about the hardships of his night shift. Although I remained polite, his rudeness was undeniable. More significantly, the room was filled with a strong odor reminiscent of freshly renovated rubber, making it difficult to breathe. Every morning, I had to spend nearly half the day just trying to catch my breath, as the overwhelming smell left me feeling short of breath and suffocated.
In summary, while the hotel has its moments with some excellent staff, the overall experience is marred by inconsistent service, unclean conditions, and an eerie, unsettling atmosphere. I cannot recommend this hotel to anyone seeking a comfortable and hygienic stay.
Översätt
Svar från boendet: Hello Di,Thank you for taking the time to share your feedback about your recent stay. We greatly value guest reviews as they help us to improve and highlight our team's strengths.We're delighted to hear that our front desk receptionists made a positive impression with their friendliness and professionalism. It's always rewarding to receive such recognition for our staff.However, we sincerely apologize that your room did not meet expectations, especially regarding cleanliness and the odor. Please know that this is not the standard we aim for, and we are addressing these issues with our housekeeping team to ensure better maintenance and cleanliness in all rooms.We also regret the experience you had with one of our staff members. We are committed to providing a welcoming and respectful environment, and we will investigate this matter to ensure that all team members adhere to our expected high standards of service. Your experience is not reflective of our values, and we appreciate you bringing this to our attention.Regarding your concerns about price fluctuations during exhibition periods, we understand. While pricing can vary with demand, we will review our pricing structure to ensure transparency and fairness for our guests.Thank you again for your feedback. We hope to have the opportunity to provide you with an improved experience in the future.Sincerely,William
Gästanvändare
Meta Queen Size-säng - 2 Queen Size-sängar
Bodde på jan. 2025
Affärsresenärer
1 recension
5.0/5
Enastående
Publicerades 21 mars 2025
Great location, close to the MRT station and Ding Ding tram stop. The staff is friendly and provides excellent service. The room is clean and well-maintained. A highly recommended hotel!
Översätt
Waisir
Nano Queen Size-säng
Bodde på jan. 2025
Par
4 recension
5.0/5
Enastående
Publicerades 19 feb. 2025
Location is excellent, just next to the cable car Powell Street station. Room is a bit small but clean. Washroom is big enough. The coffee and snacks bought at cafe at the hotel lobby is very nice.
Översätt
Gästanvändare
Nano Queen Size-säng
Bodde på dec. 2024
Ensamresenärer
1 recension
4.0/5
Mycket bra
Publicerades 26 jan. 2025
The location is excellent and the transportation is convenient :)
Översätt
Yu Feng Yvonne
Mono Queen Size-säng
Bodde på dec. 2024
Par
5 recension
5.0/5
Enastående
Publicerades 3 feb. 2025
Our stay was great. Room was small but location is top notch! Super close by Fisherman Wharf
Översätt
Gästanvändare
Meta Queen Size-säng - 2 Queen Size-sängar
Bodde på sep. 2024
Res med vänner
3 recension
3.5/5
Publicerades 14 okt. 2024
Very convenient close to Powell Station. Down side is night time there are many homeless around that area.
Översätt
Samuel Jake
Nano Queen Size-säng
Bodde på aug. 2024
Ensamresenärer
10 recension
4.5/5
Utmärkt
Publicerades 8 okt. 2024
Great location, very clean and well done. Large rooms with a nice bathroom
Översätt
Frederickyeo
Nano Queen Size-säng
Bodde på juli 2023
Par
26 recension
4.7/5
Otroligt
Publicerades 10 sep. 2023
I like the hotel.
Located at a wonderful location just right across the cable car stop. The room was cozy and comfortable. The bed was nice and comfy. There are safe, ice bucket and coffee machine. And the bathroom was spacious.
I will very much recommend this hotel.
Översätt
Svar från boendet: Hi Frederick!Thank you for taking the time in providing your honest feedback about your visit! It's great to see you found our property overall to your liking, and I very much hope you found our team to be accommodating and friendly! It was our pleasure having the opportunity to host you, and we hope to have the opportunity to host you again sometime soon!Take care,Bryan PourtabibFront Office Manager, Axiom Hotel
Gästanvändare
Nano Queen Size-säng
Bodde på juni 2024
Res med vänner
17 recension
5.0/5
Enastående
Publicerades 5 okt. 2024
Great location. Very cute.
Översätt
Teraiarii Teheipuarii
Nano Queen Size-säng
Bodde på nov. 2024
Par
5 recension
5.0/5
Enastående
Publicerades 2 jan. 2025
Cool
Troo
Översätt
ArSong
Nano Queen Size-säng
Bodde på feb. 2024
Res med vänner
1 recension
4.2/5
Mycket bra
Publicerades 27 mars 2024
Clean and good location.
Översätt
Svar från boendet: Thank you for taking the time in providing your honest feedback about your visit, ArSong! It's great to see your positive comments about our location and accommodations overall! It was our pleasure having the opportunity to host you, and we very much hope to have the opportunity to host you again sometime soon!Take care,Bryan PourtabibDirector of Front Office, Axiom Hotel
Sao Mei
Nano Queen Size-säng
Bodde på dec. 2024
Par
3 recension
5.0/5
Enastående
Publicerades 26 jan. 2025
Nice 🤗
Översätt
Shuaishuai
Meta Queen Size-säng - 2 Queen Size-sängar
Bodde på dec. 2023
Affärsresenärer
10 recension
5.0/5
Enastående
Publicerades 12 jan. 2024
Pretty nice
Översätt
Svar från boendet: Dear Shuaishuai,Thanks for taking the time in providing your honest feedback about your visit, and I'm very happy to see your comments and marks! Hopefully, we'll have the opportunity to host you again sometime soon!Take care,Bryan PourtabibFront Office Manager, Axiom Hotel
Constance
Nano Queen Size-säng
Bodde på jan. 2025
Par
13 recension
5.0/5
Enastående
Publicerades 20 feb. 2025
請幫我翻譯成英文: 這家酒店的地理位置非常好,周圍就是聯合廣場,距離地鐵站也非常近,很適合機場直接BART門對門來回。關鍵酒店的設計非常摩登時尚,我老公最最最喜歡他們的健身房,麻雀雖小但是五臟俱全,關鍵還可以自助開空調。酒店的佈置也貼合了中國春節主題,非常文字和有調性。周圍好吃的非常多,比如越南菜和小清新的brunch,雖然周圍有不少流浪漢,但是他們攻擊力為0。可惜舊金山的各種消費税太高了,税費相當於房費的50%。
This hotel boasts an excellent location, right next to Union Square and very close to the subway station, making it ideal for direct BART trips to and from the airport. The design of the hotel is particularly modern and stylish, and my husband absolutely loves their gym—it's small but fully equipped, and you can even control the air conditioning yourself. The hotel's decorations are also in line with the Chinese New Year theme, very tasteful and thematic. There are plenty of great dining options around, such as Vietnamese cuisine and trendy brunch spots. Although there are quite a few homeless people in the area, they are completely non-aggressive. The only downside is the high sales tax in San Francisco, where taxes amount to about 50% of the room rate.