HI San Francisco Downtown Hostel

The elevator was out of use, which made me feel bad. The stair is narrow. But the location is pretty good.

Honestly not sure where to start - WOULD NOT RECOMMEND - staff: poor experience in checkin, the man at the desk couldnt understand that there is two people on the booking and wasn't excited that there was only a single payment - staff: lady working at desk hard to communicate - failed to even understand the idea of extending the room, honestly get someone more efficient/experienced - building: elevator not working (despite the fact that was supposed to be fixed by the end of may) - room: stuffy room with windows covered from outside - no light no air - room: not allowed to open window to get fresh air - bathroom: no public sinks to wash hands after using toilet - just the weird idea that poorly flowing recycled water from toilet is sufficient to rinse hands (eeek dirty) - bathroom: toilet paper all over toilets  - kitchen: electric stove and oven poor quality, taking forever to heat up. utensils dirty - kitchen: water machine broken - kitchen: discontinued breakfast due to budget savings - location: sketchy area - would not recommend!

It’s in a good location. I stayed there for one night with no trouble at all. The only problem is that there’s no elevator, but since I was on the fourth floor, it wasn’t a big deal for me.

First time at 66 years old in a hostel and amazed by how friendly everyone is and good the rooms are. We had an en-suite room with white towels, clean white bedding on a very comfortable bed, room serviced every day, just round the corner from Union Square, and all the transport links. Fabulous location, and excellent value for money. Thank you to the lovely helpers at the check in desk.

Very nice hostel for young traveller, everything is ead

Very clean hostel with friendly staffs! Definitely will go back! Thank you so much.