The Victorian Hotel

I paid for a Junior Suite and there was no separate living area at all. The bathroom had the pink mold in the grout in the shower, some staff members were very rude and stole money from me, after saying they didn't have change so l could pay for a bottle of water. I billed the water to the room but after the owner left, the front desk pressured me to pay, but said he couldn't use the credit card machine. I left 20 mil Colones($40) to be put toward food or drink. They deposited it, but said I still owed for the water and dinner. The dinner was "Garlic Fish" which tasted of burned garlic, old rice, and the salad bowl was 1/3 filled with vinegar at the bottom of the bowl. Some staff were polite but the entire experience left a bad taste in my mouth, literally. I left with that $40 never being returned and they all seemed to think it was funny. What hotel doesn't carry change and employees lie about knowing how to use a credit card machine? Run from this scamming place.